H&R Block
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong.
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner.
Match clients with the best‑suited tax professional for their needs.
Schedule clients according to their preferencesli>
Ensure all client needs have been met during service both in person, over the phone, or virtually.
Maintain office cleanliness and organization of resources with team members.
Perform other duties as assigned.
Qualifications
High school diploma or equivalent.
Ability to work flexible schedule and/or in multiple locations.
Sales/marketing experience.
Experience working in a fast‑paced environment.
Previous experience in a customer service environment.
Ability to multi‑task.
Strong organizational and time‑management skills.
Computer proficient with the ability to use Microsoft Office.
Benefits
Employee Assistance Program with Health Advocate.
Wellbeing program, BetterYou, to help you build healthy habits.
Neurodiversity and caregiver support available to you and your family.
Various discounts on everyday items and services.
Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan.
Community
We remain committed to building a Connected Culture—an environment where trust, care, and connections guide every interaction. You will be immersed in an exceptional work environment recognized worldwide on Best Companies lists and surrounded by colleagues who support each other’s growth.
Equal Opportunity
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Pembroke Pines, FL $35,000 - $50,000
Plantation, FL $40,000 - $50,000
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