The J.M. Smucker Co. is hiring: Field Service Tech (Coffee E&S) - Indianapolis,

Field Service Tech (Coffee E&S) - Indianapolis, IN Apply for the Field Service Tech (Coffee E&S) position at The J.M. Smucker Co. Bring the comfort of a fresh cup of coffee to hard‑working health care workers, patients, hotel guests, and many more in the greater Indianapolis area. Leverage your technical ability and customer service skills to ensure local businesses have properly working coffee equipment so everyone can enjoy iconic brands like Folgers and Café Bustelo. Location: Indianapolis, IN (and surrounding areas) Work Arrangements: Monday‑Friday 8 am‑4:30 pm (flexibility required). Remote with daily travel to service equipment in the Central Indianapolis area (approximately a 60‑mile area radius). In This Role You Will Lead the equipment service business for corporations in the IN area. Obtain expert knowledge from our training teams to learn the ins and outs of coffee machinery and equipment. Provide best‑in‑class customer service to maximize customer satisfaction and retention. Perform scheduled service on equipment including proactive maintenance, installations, machine removals, asset management, and emergency service requests. Manage equipment inventories including quarterly warehouse inventory checks and ordering parts as needed. Document proper procedures including electronic invoices, customer names and contact information, reported quality issues, and other related activities. Drive and maintain a state‑of‑the‑art company vehicle, fully equipped with heated seats, a large navigation screen, shelving and so much more to ensure you are comfortable and successful in your career. The Right Role for You We are bold, kind, strive to do the right thing, and believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we support every employee by meeting their physical, emotional, and financial needs. Minimum Requirements High School Diploma or equivalent. Reside within 30 miles of Central Indianapolis area. Basic computer skills in Microsoft Office. Strong customer service skills. Valid driver’s license and clean driving record. Ability to lift up to 75 pounds and drive frequently. Ability to work on‑call hours at least once a month (on‑call duties are covered by a rotational program). Additional Skills and Experience That We Think Would Make Someone Successful in This Role Entry‑level plumbing and electrical experience preferred. Physical Demands Regularly required to talk and hear. Frequently required to stand, walk, use hands and fingers to handle or feel, and reach with hands and arms. Occasionally required to sit, climb or balance, and stoop, kneel, crouch or crawl. Able to lift objects up to 75 pounds frequently. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Learn More About Working at Smucker Helping our Employees Thrive Delivering on Our Purpose Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn® #INDSA #J-18808-Ljbffr