Ticket Office Student Assistant Job at University of Georgia in Frankfort

Ticket Office Student Assistant Position Details: Posting Number: G/R26805P. Working Title: Ticket Office Student Assistant. Department: Athletics – Ticket Office. Employment Type: Employee. Schedule: 0.475 FTE. Start Date: 08/11/2025. Posting Date: 06/24/2025. Position Summary Responsibilities include answering phones, assisting customers at the Butts‑Mehre ticket window, emailing ticket buyers, and supporting the Director and Assistant Director of Ticket Operations with ticket allocations, fulfillment, and mailing. Additional duties involve proficiency in the Paciolan ticketing system, maintaining customer record confidentiality, familiarity with athletic venues and parking regulations, and StubHub integration support. Responsibilities Answer incoming phone calls and place outbound calls. Direct customers to person‑to‑person window transactions and handle occasional email correspondence. Assist ticket office staff with ticket allocation, distribution, fulfillment, and mailing. Provide special project assistance as needed by full‑time Ticket Office staff. Assist with training of volunteer and student employees, including proficiency in Paciolan, StubHub, and Microsoft Office. Minimum Qualifications High school diploma or equivalent preferred. Experience with telephone and email customer service. Proficiency in Microsoft Office Suite. Strong communication, attention to detail, and organizational skills. Ability to work independently and handle multiple tasks. Knowledge of athletic venues, parking regulations, and security procedures. Equal Opportunity Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Contact Information Recruitment Contact: Amy Bales Email: abales@sports.uga.edu Applicant Documents Resume/CV Cover Letter (optional) #J-18808-Ljbffr