Gr?nenthal GmbH
IT Product Owner - Customer & Campaign Management (m/f/d)
Gr?nenthal GmbH, Menlo Park, California, United States, 94029
IT Product Owner - Customer & Campaign Management (m/f/d)
City: Various Locations
Department: Corporate Functions
Job ID: 45019
Professional | Permanent | Full-time | Hybrid
Our
Corporate Functions
teams make sure everything at Grünenthal runs smoothly by bringing together people with a wide range of skills – from experts in finance, IT, HR, law and compliance through to business strategists and creative media minds. If you’re a great collaborator and a strong communicator, you’ll feel right at home here. Join our team and join forces with colleagues across our business to maximise our company’s positive impact on patients and their families.
What the Job Will Look Like Each day you'll enjoy a variety of challenges such as:
Act as a trusted technical advisor and critical support partner to the Commercial team, shaping future processes and IT landscape.
Co-create and drive the IT solution roadmap for customer-management platforms, partnering with internal and external stakeholders.
Oversee technical developments and end-to-end operations of customer-management and engagement platforms.
Serve as project manager, ensuring excellence in execution across all initiatives within Customer & Campaign Management.
Ensure quality in execution, timely delivery of projects, and alignment with business goals and KPIs.
Communicate and report IT demands, project progress, and service KPIs to all relevant stakeholders.
What You’ll Bring to the Table To make the most of this role and truly thrive, you should have:
Master’s degree in (business) computer science, engineering, or a comparable field.
5–7 years’ experience in complex, international IT enterprise organizations.
Strong background in business processes for the sales domain (e.g., field force, KAM, MSL).
Technical expertise in Veeva CRM and experience with omnichannel initiatives in Pharma, especially marketing automation.
Proven project management skills for large, complex projects and experience in process and change management.
Fluent English (preferably with an additional European language).
Ignacio Hipolito Galipienzo, the Hiring Manager
Grünenthal is a global leader in pain management and related diseases. As a science-based, privately-owned pharmaceutical company, we have a long track record of bringing innovative treatments and state-of-the-art technologies to patients worldwide. Our purpose is to change lives for the better – and innovation is our passion. We are focussing all of our activities and efforts on working towards our vision of a world free of pain.
Grünenthal is headquartered in Aachen, Germany, and has affiliates in 28 countries across Europe, Latin America and the US. Our products are available in more than 100 countries. In 2024, Grünenthal employed around 4,300 people and achieved sales of € 1.8 billion.
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Department: Corporate Functions
Job ID: 45019
Professional | Permanent | Full-time | Hybrid
Our
Corporate Functions
teams make sure everything at Grünenthal runs smoothly by bringing together people with a wide range of skills – from experts in finance, IT, HR, law and compliance through to business strategists and creative media minds. If you’re a great collaborator and a strong communicator, you’ll feel right at home here. Join our team and join forces with colleagues across our business to maximise our company’s positive impact on patients and their families.
What the Job Will Look Like Each day you'll enjoy a variety of challenges such as:
Act as a trusted technical advisor and critical support partner to the Commercial team, shaping future processes and IT landscape.
Co-create and drive the IT solution roadmap for customer-management platforms, partnering with internal and external stakeholders.
Oversee technical developments and end-to-end operations of customer-management and engagement platforms.
Serve as project manager, ensuring excellence in execution across all initiatives within Customer & Campaign Management.
Ensure quality in execution, timely delivery of projects, and alignment with business goals and KPIs.
Communicate and report IT demands, project progress, and service KPIs to all relevant stakeholders.
What You’ll Bring to the Table To make the most of this role and truly thrive, you should have:
Master’s degree in (business) computer science, engineering, or a comparable field.
5–7 years’ experience in complex, international IT enterprise organizations.
Strong background in business processes for the sales domain (e.g., field force, KAM, MSL).
Technical expertise in Veeva CRM and experience with omnichannel initiatives in Pharma, especially marketing automation.
Proven project management skills for large, complex projects and experience in process and change management.
Fluent English (preferably with an additional European language).
Ignacio Hipolito Galipienzo, the Hiring Manager
Grünenthal is a global leader in pain management and related diseases. As a science-based, privately-owned pharmaceutical company, we have a long track record of bringing innovative treatments and state-of-the-art technologies to patients worldwide. Our purpose is to change lives for the better – and innovation is our passion. We are focussing all of our activities and efforts on working towards our vision of a world free of pain.
Grünenthal is headquartered in Aachen, Germany, and has affiliates in 28 countries across Europe, Latin America and the US. Our products are available in more than 100 countries. In 2024, Grünenthal employed around 4,300 people and achieved sales of € 1.8 billion.
#J-18808-Ljbffr