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Crossroads Hospice

Human Resources Coordinator

Crossroads Hospice, Memphis, Tennessee, us, 37544

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Human Resources Coordinator - Full Time - Germantown, TN At Crossroads Hospice & Palliative Care, the supporting roles of our office teams go beyond paperwork and administrative tasks. All of our teams are integral parts of the compassionate care provided to our patients and their families. While our caregivers offer invaluable medical support, our contribution is to ensure every aspect of our patient’s needs is heard and met.

Our relationships are built on trust, serving as the linchpin of communication among our interdisciplinary teams. We recognize that our patients aren’t just cases; they’re individuals deserving of dignity, compassion, and respect, regardless of their circumstances. We believe that end‑of‑life care should never feel transactional, and together we strive to make each moment count, providing comfort and meaning to patients and their loved ones.

Qualifications

Bachelor’s degree in Human Resources Management

Minimum 1 year experience in HR

Proficient in Microsoft Office Suite

Demonstrated experience with HR metrics

Soft skills in Employee Relations

Recruitment experience is not required

Knowledge of HR and databases

Data entry & management proficiency

Budget management experience

Knowledge of Excel

Basic medical office/health agency knowledge

Effective oral and written communication skills

Basic accounting knowledge including payroll processing

Responsibilities

Implement HR strategies and initiatives

Bridge management and employee relations by addressing demands, grievances, or other issues

Develop and maintain protocols and timelines for new hires

Partner in the recruitment and selection process based on staffing needs

Support business needs through human‑capital development, engagement, motivation, and preservation

Monitor overall HR strategies, systems, tactics, and procedures across the organization

Handle operational and technical HR duties

Oversee and manage a performance appraisal system that drives high performance

Maintain pay plan and benefits program

Assess training needs and monitor training programs

Report to management and provide support as requested

Ensure legal compliance with all policies and regulations (accounting, confidentiality, unemployment claims, workers’ compensation, leave of absence)

Maintain all accounting and HR records, invoices, and files

Schedule & Benefits

Mon – Fri 8:30 a.m. to 5:00 p.m.

Health, Dental, Vision, 401(k), PTO

Continuing Education Reimbursement

Opportunity to grow into leadership roles within the team and organization

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