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Themesoft Inc.

Training Officer

Themesoft Inc., Memphis, Tennessee, us, 37544

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Key Responsibilities

Deliver

Pre-Service Training

to new DCS employees, covering:

Fundamentals of Child Welfare

Program-specific content based on assigned service areas (e.g., CPS, Foster Care, Juvenile Justice)

Trauma-informed case management practices

The DCS Practice Model and Practice Wheel (Engagement, Teaming, Assessment, Planning, Implementation, Tracking, and Adjusting)

Self-care strategies and Motivational Interviewing techniques

Facilitate

Mentor Certification Programs

Proctor

Pre-Service Assessments

and support evaluation processes

Participate in

Case Panel Presentations

Participate in

Simulation Lab

activities (depending on location)

Provide

web-based technical assistance

and support for virtual training delivery

Utilize

Microsoft Teams

and other digital platforms to conduct and support training sessions

Collaborate with training team members and program leadership to ensure consistency and quality in training content and delivery

Travel

– some travel will be required, under 75 miles each way. No overnight travel required.

Minimum Qualifications

One (1) year

of direct

child welfare field experience

(e.g., case management, investigations, foster care, juvenile justice)

One (1) year

of experience in

training delivery , adult education, or staff development

Proficiency in

Microsoft Teams

and other virtual training tools

Strong communication, facilitation, and organizational skills

Ability to work independently and collaboratively in a fast-paced, evolving training environment

Bachelor's Degree

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