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Q2

Business Analyst

Q2, Austin, Texas, us, 78716

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As passionate about our people as we are about our mission.

Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

SUMMARY Q2 is seeking a Business Analyst to join a high-performance team that is pushing the boundaries of technology to deliver, implement, and support custom code for clients. The goal of the role is problem solving and going above and beyond to satisfy clients and their ever-changing needs. The role requires the ability to effectively communicate with Clients, Developers, and Management to ensure all needs are met in a timely manner.

RESPONSIBILITIES

Work with customers and vendors to define business requirements

Create requirements and dataflows that bridge business requirements and technical requirements

Document and communicate business requirements to the Q2 development teams

Create and maintain documentation that both defines the scope and provides a mechanism for the FI to utilize new features

Work with support teams to troubleshoot production issues as they relate to business requirements.

Work effectively in an agile environment

Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to

EXPERIENCE AND KNOWLEDGE

Typically requires a Bachelor's degree in (relevant degree) and 5-7 years of related experience; or an advanced degree with 3 years of experience.

B.S. or B.A in Business, Engineering, Architecture, Communications or related field preferred

Technical writing background a plus

Experience in financial services or e-commerce is preferred

Equivalent combination of education and experience acceptable

Excellent verbal, written and interpersonal skills with all level of employees

Strong teamwork, organization, and problem resolution skills

Excel and presentation skills

Self-starter with proven ability to deliver results

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

Hybrid Work Opportunities

Flexible Time Off

Career Development & Mentoring Programs

Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents

Community Volunteering & Company Philanthropy Programs

Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

Our Culture & Commitment We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements

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