Pediatrica Health Group
Front Desk Coordinator
Location: Miami, FL
Salary: $80,000.00 – $92,000.00
Posted: 2 weeks ago
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Administrative
Industries: Hospitals and Health Care
Job Overview Perform various clerical duties for the office manager or providers including answering telephones, taking messages, scheduling appointments, copying, and creating/scanning charts. Responsible for data entry and patient account follow‑up, as well as monthly reports.
Responsibilities
Answer and screen high‑volume telephone calls; record messages for providers and other personnel.
Schedule patient appointments and procedures according to established policies and procedures.
Check patients in upon arrival and check them out upon departure.
Obtain accurate information from patients and ensure all registration forms are complete.
Collect patient and insurance payments and reconcile charges on a daily basis.
Verify account balances and refunds for accuracy; provide information to patients regarding unpaid balances.
File records in appropriate sections of patient charts in EMR.
Prepare patient charts in advance and scan documents into charts in EMR.
Transcribe letters and create forms as needed.
Maintain files and records in a confidential manner.
Maintain organization and efficiency of the front office, including office supply inventory.
Maintain patient confidentiality.
Perform other related duties as directed or assigned.
Qualifications
High school diploma or GED.
Minimum of 2 years of experience in a medical office, front office or scheduling role.
Requirements for Level I Status
Entry level (1–4 years’ experience) and/or meet the basic requirements of the job with a need for additional supervision.
Exceeds 4 years’ experience if meeting only the basic requirements of the job with need for additional supervision.
Performance Requirements
Knowledge of clinic policies and procedures.
Knowledge of computer programs and applications.
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
Skill in operating office equipment.
Skill in handling paperwork/filing adequately.
Skill in handling incoming phone calls and triaging appropriately.
Skill in written and verbal communication.
Ability to learn/use other computer programs including Microsoft® Excel, e‑mail, Internet, and Microsoft® PowerPoint.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to flexibly respond to changing demands.
Ability to organize and prioritize tasks effectively.
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Salary: $80,000.00 – $92,000.00
Posted: 2 weeks ago
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Administrative
Industries: Hospitals and Health Care
Job Overview Perform various clerical duties for the office manager or providers including answering telephones, taking messages, scheduling appointments, copying, and creating/scanning charts. Responsible for data entry and patient account follow‑up, as well as monthly reports.
Responsibilities
Answer and screen high‑volume telephone calls; record messages for providers and other personnel.
Schedule patient appointments and procedures according to established policies and procedures.
Check patients in upon arrival and check them out upon departure.
Obtain accurate information from patients and ensure all registration forms are complete.
Collect patient and insurance payments and reconcile charges on a daily basis.
Verify account balances and refunds for accuracy; provide information to patients regarding unpaid balances.
File records in appropriate sections of patient charts in EMR.
Prepare patient charts in advance and scan documents into charts in EMR.
Transcribe letters and create forms as needed.
Maintain files and records in a confidential manner.
Maintain organization and efficiency of the front office, including office supply inventory.
Maintain patient confidentiality.
Perform other related duties as directed or assigned.
Qualifications
High school diploma or GED.
Minimum of 2 years of experience in a medical office, front office or scheduling role.
Requirements for Level I Status
Entry level (1–4 years’ experience) and/or meet the basic requirements of the job with a need for additional supervision.
Exceeds 4 years’ experience if meeting only the basic requirements of the job with need for additional supervision.
Performance Requirements
Knowledge of clinic policies and procedures.
Knowledge of computer programs and applications.
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
Skill in operating office equipment.
Skill in handling paperwork/filing adequately.
Skill in handling incoming phone calls and triaging appropriately.
Skill in written and verbal communication.
Ability to learn/use other computer programs including Microsoft® Excel, e‑mail, Internet, and Microsoft® PowerPoint.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to flexibly respond to changing demands.
Ability to organize and prioritize tasks effectively.
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