ITSM Technical Support Specialist: Complex Issues

A global technology company is seeking a Technical Support Specialist to deliver advanced technical support to end-users. This role focuses on resolving complex issues and improving IT resource functionality. Key responsibilities include troubleshooting critical issues, conducting root cause analysis, and leading improvement initiatives. Ideal candidates have expertise in product support methodologies and strong analytical and communication skills. Comprehensive benefits are available to enhance employee well-being. #J-18808-Ljbffr