End-User Tech Support Specialist

A public educational institution in Portsmouth, Virginia is seeking a Technology Support Specialist to provide technical assistance and troubleshooting for desktop hardware and software issues. The successful candidate will log and triage technical problems, work closely with users to resolve issues, and ensure all technology-related equipment is functioning optimally. A minimum of three years' experience in desktop support is required, along with an associate degree or higher in a relevant technology field. The role may involve performing on-site analysis and collaborating with support staff. #J-18808-Ljbffr