24x7 IT Incident & Support Specialist

A technology consulting firm is seeking a Technical Support Specialist II in Birmingham, Alabama. This role involves serving as the point of contact for IT incidents in a rotating shift environment. Responsibilities include troubleshooting issues, monitoring critical systems, and maintaining documentation. Candidates should possess 3–5 years of technical support experience, strong communication skills, and be open to working nights and weekends. This position is integral to ensuring operational continuity in a mission-critical environment. #J-18808-Ljbffr