Workforce Forecasting & Scheduling Analyst (Hybrid)

A staffing and recruitment firm is seeking a Workforce Management Analyst in Orlando, FL (hybrid) to optimize staffing levels for a high-performing customer service center. This role requires a bachelor's degree, a minimum of two years in workforce management, and strong analytical skills. Responsibilities include forecasting call volumes, creating workforce schedules, and preparing performance reports. The position offers a contract with potential for extension or permanent placement. #J-18808-Ljbffr