PSC Workforce Management Analyst: Scheduling & Forecasting

A healthcare support organization seeks an Analyst for its Workforce Management team located in East Hanover, NJ. The role involves forecasting volumes, creating schedules, and ensuring adherence to service level targets in a fast-paced contact center environment. Candidates should have a Bachelor's degree and 1-2 years of experience in workforce management in contact centers, alongside strong analytical skills. This position offers a competitive salary between $81,200 and $150,800 annually along with a performance-based incentive and comprehensive benefits package. #J-18808-Ljbffr