InsideHigherEd
Job Title
Linux Desktop Support
Location Raleigh, NC
Department Electrical and Computer Engineering
Compensation $70,949 - $75,000
Work Schedule 8am - 5pm or 9am - 6pm, Monday - Friday (Position requires the employee to report onsite)
About the Department The Department of Electrical and Computer Engineering (ECE) has as its mission the accumulation, generation, and dissemination of knowledge in Electrical and Computer Engineering. Central to the mission is a high quality research and educational program that benefits our students, the State of North Carolina, the nation and the world. The Department acts as a focal point for development, growth and entrepreneurship. The national and international reputation of the Department facilitates future growth in areas of fundamental economic importance to the State.
Benefits
Medical, Dental, and Vision
Flexible Spending Account
Retirement Programs
Disability Plans
Life Insurance
Accident Plan
Paid Time Off and Other Leave Programs
12 Holidays Each Year
Tuition and Academic Assistance
And so much more!
Responsibilities
Perform hardware and software administration for two hundred desktops, workstations, and laptops running RedHat Enterprise Linux and Ubuntu Linux.
Deploy, configure, and maintain Linux-based operating systems and applications.
Provide technical support to end-users regarding Linux desktop-related issues, troubleshooting hardware and software problems, and resolving technical incidents in a timely manner.
Troubleshoot and assist end user issues with networking, printing, drivers, and network storage within the Gnome desktop environment.
Conduct regular system maintenance, including OS upgrades, patches, and security enhancements.
Manage user accounts, permissions, and access rights on Linux desktop systems.
Monitor system backups and perform archival of data as users leave or systems are replaced.
Monitor system performance and proactively identify potential issues or areas for improvement.
Document system configurations, processes, and troubleshooting procedures.
Stay updated with the latest industry trends and technologies related to Linux desktop support.
Other Responsibilities
Other duties as assigned
Minimum Education and Experience
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Other Required Qualifications
Proven experience in administering physical (not virtual) Linux systems, particularly running RedHat Enterprise Linux and Ubuntu Linux.
In-depth knowledge of Linux-based operating systems, including installation, configuration, and troubleshooting.
Experience with hardware troubleshooting, including desktops, workstations, and laptops.
Familiarity with network protocols and services, such as TCP/IP, DNS, DHCP, and VPN, as well as how to manage local firewalls.
Proficiency in diagnosing and resolving software-related issues, particularly with apt and yum.
Ability to work independently, prioritize tasks, and manage time efficiently.
Excellent communication skills with the ability to explain technical concepts to non-technical users.
Preferred Qualifications
Certifications such as Red Hat Certified Engineer (RHCE) or CompTIA Linux+ are a plus.
Previous experience within an academic institution or national research lab.
Special Instructions to Applicants Applicants should submit a resume, cover letter, and names and complete contact information of at least three (3) professional references, including email addresses and phone numbers.
Equal Opportunity Statement NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919‑513‑0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515‑2135 or
workatncstate@ncsu.edu .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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Location Raleigh, NC
Department Electrical and Computer Engineering
Compensation $70,949 - $75,000
Work Schedule 8am - 5pm or 9am - 6pm, Monday - Friday (Position requires the employee to report onsite)
About the Department The Department of Electrical and Computer Engineering (ECE) has as its mission the accumulation, generation, and dissemination of knowledge in Electrical and Computer Engineering. Central to the mission is a high quality research and educational program that benefits our students, the State of North Carolina, the nation and the world. The Department acts as a focal point for development, growth and entrepreneurship. The national and international reputation of the Department facilitates future growth in areas of fundamental economic importance to the State.
Benefits
Medical, Dental, and Vision
Flexible Spending Account
Retirement Programs
Disability Plans
Life Insurance
Accident Plan
Paid Time Off and Other Leave Programs
12 Holidays Each Year
Tuition and Academic Assistance
And so much more!
Responsibilities
Perform hardware and software administration for two hundred desktops, workstations, and laptops running RedHat Enterprise Linux and Ubuntu Linux.
Deploy, configure, and maintain Linux-based operating systems and applications.
Provide technical support to end-users regarding Linux desktop-related issues, troubleshooting hardware and software problems, and resolving technical incidents in a timely manner.
Troubleshoot and assist end user issues with networking, printing, drivers, and network storage within the Gnome desktop environment.
Conduct regular system maintenance, including OS upgrades, patches, and security enhancements.
Manage user accounts, permissions, and access rights on Linux desktop systems.
Monitor system backups and perform archival of data as users leave or systems are replaced.
Monitor system performance and proactively identify potential issues or areas for improvement.
Document system configurations, processes, and troubleshooting procedures.
Stay updated with the latest industry trends and technologies related to Linux desktop support.
Other Responsibilities
Other duties as assigned
Minimum Education and Experience
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Other Required Qualifications
Proven experience in administering physical (not virtual) Linux systems, particularly running RedHat Enterprise Linux and Ubuntu Linux.
In-depth knowledge of Linux-based operating systems, including installation, configuration, and troubleshooting.
Experience with hardware troubleshooting, including desktops, workstations, and laptops.
Familiarity with network protocols and services, such as TCP/IP, DNS, DHCP, and VPN, as well as how to manage local firewalls.
Proficiency in diagnosing and resolving software-related issues, particularly with apt and yum.
Ability to work independently, prioritize tasks, and manage time efficiently.
Excellent communication skills with the ability to explain technical concepts to non-technical users.
Preferred Qualifications
Certifications such as Red Hat Certified Engineer (RHCE) or CompTIA Linux+ are a plus.
Previous experience within an academic institution or national research lab.
Special Instructions to Applicants Applicants should submit a resume, cover letter, and names and complete contact information of at least three (3) professional references, including email addresses and phone numbers.
Equal Opportunity Statement NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919‑513‑0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515‑2135 or
workatncstate@ncsu.edu .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
#J-18808-Ljbffr