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Page Mechanical Group, Inc.

Desktop Support - On-site

Page Mechanical Group, Inc., Vienna, Virginia, United States, 22184

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Job Description Location:

Vienna, VA - 100% on site (8:00-4:30 EST)

Request Management

Experience Level: 2+ years experience

Experience with the ServiceNow ticket system or equivalent

Strong communication skills to provide daily updates and status reports

Task Description On-site WYSE to Dock swaps

Unbox docking stations

Remove thin client devices (WYSE) and power cord

Install the laptop dock and power cord

Cable management

Return thin client devices to the loading dock

Document devices for disposal (capture asset tag information)

Disposal of any packing material

Thin client laptop builds and shipping

Unbox laptops

Plug in and image device(s)

Maintain a steady connection of devices for optimum output and capacity

Validate that the image is working correctly

Re-box the device and package it with a docking station

Create labels for devices to be shipped

Create asset return tickets in ServiceNow for existing devices assigned to users

Recover assets and prep for disposal

Disposal order actions

Wipe the thin client desktops if needed

Stack devices on shipping pallets and ready for shipping

Add the device information to the disposal order in ServiceNow

CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process.

CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.

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