Global Technical Talent
IN-IDOH Application Systems Analyst/Programmer Specialist
Global Technical Talent, Indianapolis, Indiana, us, 46262
About the Project:
The role ensures continuity of mission‑critical services, optimizes content and collaboration workflows, and partners across the agency to deliver secure, reliable, and accessible technology solutions.
Duties and Responsibilities Application & Systems Analysis
Provide Tier 2/3 support and administration for
SharePoint ,
Microsoft Teams , and
Microsoft 365 (O365)
services.
Develop and maintain SharePoint sites
(IA, lists/libraries, pages, permissions, governance);
troubleshoot SharePoint
issues and optimize performance/usability.
.NET application development
(C#/ASP.NET) to build and support internal tools, integrations, and services.
Support
Marketing Cloud
operations (campaign setup, user onboarding, data governance, integrations).
Provide agency‑wide application support across commonly utilized platforms, coordinating resolution with IOT/OTC and vendors.
Automation & Platform Development
Power Platform development
: design, build, and maintain
Power Apps ,
Power Automate
flows, and
Power BI
reports/dashboards to streamline operations and reporting.
Establish governance, ALM practices, environment strategies, and data loss prevention (DLP) policies for Power Platform solutions.
Integrate Power Platform with SharePoint, M365, and line‑of‑business systems using
connectors
and custom APIs.
Electronic Signature & Workflow
DocuSign support
: administer envelopes, templates, user permissions, and integrations (e.g., SharePoint/.NET/Power Automate).
Design end‑to‑end eSignature workflows with audit trails, retention, and compliance alignment; provide user training and documentation.
Project Coordination & Documentation
Support procurement/contract activities (SPR drafting, PO tracking), vendor engagement, and change management.
Maintain SOPs, architecture diagrams, runbooks, and performance metrics for AV and IT services.
Coordinate knowledge transfer and onboarding for backups/new hires; contribute to training materials.
AV & Digital Media Systems Support
Manage and maintain AV infrastructure including Tricaster, Live Call Connect, IVGA streaming tools, and conference room equipment.
Provide live‑event support (setup, monitoring, troubleshooting) for streaming, recording, and remote speaker integration.
Coordinate with AV/platform vendors (e.g., Diversified, Telestream) for quotes, renewals, upgrades, and escalations.
Manage AV scheduling, setup, and support for internal and external meetings.
Video Content Management
Oversee manual downloads and archival of VODs from
Pividal
ahead of decommissioning deadlines.
Maintain the Pividal environment
and coordinate the
transition to the vendor's new environment post‑January , including connectivity, access, retention, and governance workflows.
Tune and prepare video files
(transcoding/metadata/quality checks) before upload to the new environment to ensure compatibility, performance, and accessibility.
Organize and catalog media for long‑term storage and retrieval; document content lifecycle processes.
Podcast creation and support
: produce, edit, and
upload podcasts ; maintain feeds/metadata; ensure brand, legal, and accessibility compliance.
Webinar Coordination & Support
Coordinate webinar logistics (scheduling, platform setup, dry runs, live moderation) and ensure consistent audio/video quality.
Edit and publish recordings to designated platforms; confirm accessibility standards, metadata, and retention.
Cross‑Functional Collaboration
Partner with program divisions, Finance, and Procurement to align technology solutions with operational needs.
Facilitate communication between technical teams and end‑users; drive adoption of collaboration platforms and automation.
Participate in agency planning and governance forums; propose improvements to service reliability, accessibility, and security.
Benefits
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
#J-18808-Ljbffr
The role ensures continuity of mission‑critical services, optimizes content and collaboration workflows, and partners across the agency to deliver secure, reliable, and accessible technology solutions.
Duties and Responsibilities Application & Systems Analysis
Provide Tier 2/3 support and administration for
SharePoint ,
Microsoft Teams , and
Microsoft 365 (O365)
services.
Develop and maintain SharePoint sites
(IA, lists/libraries, pages, permissions, governance);
troubleshoot SharePoint
issues and optimize performance/usability.
.NET application development
(C#/ASP.NET) to build and support internal tools, integrations, and services.
Support
Marketing Cloud
operations (campaign setup, user onboarding, data governance, integrations).
Provide agency‑wide application support across commonly utilized platforms, coordinating resolution with IOT/OTC and vendors.
Automation & Platform Development
Power Platform development
: design, build, and maintain
Power Apps ,
Power Automate
flows, and
Power BI
reports/dashboards to streamline operations and reporting.
Establish governance, ALM practices, environment strategies, and data loss prevention (DLP) policies for Power Platform solutions.
Integrate Power Platform with SharePoint, M365, and line‑of‑business systems using
connectors
and custom APIs.
Electronic Signature & Workflow
DocuSign support
: administer envelopes, templates, user permissions, and integrations (e.g., SharePoint/.NET/Power Automate).
Design end‑to‑end eSignature workflows with audit trails, retention, and compliance alignment; provide user training and documentation.
Project Coordination & Documentation
Support procurement/contract activities (SPR drafting, PO tracking), vendor engagement, and change management.
Maintain SOPs, architecture diagrams, runbooks, and performance metrics for AV and IT services.
Coordinate knowledge transfer and onboarding for backups/new hires; contribute to training materials.
AV & Digital Media Systems Support
Manage and maintain AV infrastructure including Tricaster, Live Call Connect, IVGA streaming tools, and conference room equipment.
Provide live‑event support (setup, monitoring, troubleshooting) for streaming, recording, and remote speaker integration.
Coordinate with AV/platform vendors (e.g., Diversified, Telestream) for quotes, renewals, upgrades, and escalations.
Manage AV scheduling, setup, and support for internal and external meetings.
Video Content Management
Oversee manual downloads and archival of VODs from
Pividal
ahead of decommissioning deadlines.
Maintain the Pividal environment
and coordinate the
transition to the vendor's new environment post‑January , including connectivity, access, retention, and governance workflows.
Tune and prepare video files
(transcoding/metadata/quality checks) before upload to the new environment to ensure compatibility, performance, and accessibility.
Organize and catalog media for long‑term storage and retrieval; document content lifecycle processes.
Podcast creation and support
: produce, edit, and
upload podcasts ; maintain feeds/metadata; ensure brand, legal, and accessibility compliance.
Webinar Coordination & Support
Coordinate webinar logistics (scheduling, platform setup, dry runs, live moderation) and ensure consistent audio/video quality.
Edit and publish recordings to designated platforms; confirm accessibility standards, metadata, and retention.
Cross‑Functional Collaboration
Partner with program divisions, Finance, and Procurement to align technology solutions with operational needs.
Facilitate communication between technical teams and end‑users; drive adoption of collaboration platforms and automation.
Participate in agency planning and governance forums; propose improvements to service reliability, accessibility, and security.
Benefits
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
#J-18808-Ljbffr