DCI Donor Services, Inc.
Hospital Development Coordinator
– New Mexico Donor Services (NMDS)
Location: Albuquerque, NM | Employment Type: Full-time | Seniority Level: Mid‑Senior | Job Function: Healthcare Development
Company Overview New Mexico Donor Services (NMDS) is a designated organ procurement organization (OPO) and a member of the DCI Donor Services family. Our mission is to save lives through organ donation, and we partner with hospitals to create a nationwide network of organ and tissue donation.
Responsibilities
Develop and implement a marketing plan to change physician and hospital practice in donor referral and family counseling processes.
Conduct quantitative and qualitative analysis of hospital markets to identify donor potential and engage decision makers.
Assess education needs and design educational plans for assigned hospitals.
Establish multi‑disciplinary councils and facilitate consensus on donation standards and processes.
Provide field coaching and feedback to improve written and oral communication, public relations, and negotiation skills.
Build and maintain relationships with referring physicians, nursing staff, and hospital leadership.
Disseminate data and research on increasing organ and tissue donation to academic audiences and policy committees.
Design curriculum and conduct professional education programs.
Address customer‑service issues and coordinate follow‑up plans for conflict resolution.
Make policy recommendations to ensure compliance with state and federal regulations.
Develop and conduct accredited educational programs and customized materials for presentations.
Support internal staff and maintain robust hospital profiles.
Maintain accurate documentation of all hospital‑development activities.
Perform other duties as assigned.
Qualifications
BA or BS in Business, Education, Public Health, or a related health‑care field.
Strong written and verbal communication, interpersonal, and presentation skills.
Excellent customer‑service skills.
Experience
2–4 years in healthcare families, counseling, bereavement, or crisis intervention, or 3–5 years in hospital relations or OPO.
Experience with performance‑improvement strategies, stakeholder engagement, and project coordination.
Proven ability to build and maintain strategic relationships with physicians, nurses, and administrators.
Experience initiating and leading multi‑disciplinary teams or councils to improve donation practices.
Experience delivering hospital‑based education or in‑service training programs.
Computer Skills Working knowledge of Microsoft Office (Word, PowerPoint, Excel) is required.
Compensation and Benefits
Up to 176 hours of PTO in the first year.
Up to 72 hours of sick time in the first year.
Two medical plans (PPO or HDHP) plus dental and vision coverage.
403(b) plan with matching contributions.
Company‑provided term life, AD&D, and long‑term disability insurance.
Wellness program and supplemental insurance benefits.
Discounts on home, auto, renter, pet insurance, and cell phone.
Monthly phone stipend.
COVID‑19 vaccine requirement for new employees.
Application Process You will receive a confirmation email after submission. The next step is a video screening; you must complete it within five days to remain under consideration.
Equal Opportunity Employer DCIDS is an EOE/AA employer – M/F/Vet/Disability.
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– New Mexico Donor Services (NMDS)
Location: Albuquerque, NM | Employment Type: Full-time | Seniority Level: Mid‑Senior | Job Function: Healthcare Development
Company Overview New Mexico Donor Services (NMDS) is a designated organ procurement organization (OPO) and a member of the DCI Donor Services family. Our mission is to save lives through organ donation, and we partner with hospitals to create a nationwide network of organ and tissue donation.
Responsibilities
Develop and implement a marketing plan to change physician and hospital practice in donor referral and family counseling processes.
Conduct quantitative and qualitative analysis of hospital markets to identify donor potential and engage decision makers.
Assess education needs and design educational plans for assigned hospitals.
Establish multi‑disciplinary councils and facilitate consensus on donation standards and processes.
Provide field coaching and feedback to improve written and oral communication, public relations, and negotiation skills.
Build and maintain relationships with referring physicians, nursing staff, and hospital leadership.
Disseminate data and research on increasing organ and tissue donation to academic audiences and policy committees.
Design curriculum and conduct professional education programs.
Address customer‑service issues and coordinate follow‑up plans for conflict resolution.
Make policy recommendations to ensure compliance with state and federal regulations.
Develop and conduct accredited educational programs and customized materials for presentations.
Support internal staff and maintain robust hospital profiles.
Maintain accurate documentation of all hospital‑development activities.
Perform other duties as assigned.
Qualifications
BA or BS in Business, Education, Public Health, or a related health‑care field.
Strong written and verbal communication, interpersonal, and presentation skills.
Excellent customer‑service skills.
Experience
2–4 years in healthcare families, counseling, bereavement, or crisis intervention, or 3–5 years in hospital relations or OPO.
Experience with performance‑improvement strategies, stakeholder engagement, and project coordination.
Proven ability to build and maintain strategic relationships with physicians, nurses, and administrators.
Experience initiating and leading multi‑disciplinary teams or councils to improve donation practices.
Experience delivering hospital‑based education or in‑service training programs.
Computer Skills Working knowledge of Microsoft Office (Word, PowerPoint, Excel) is required.
Compensation and Benefits
Up to 176 hours of PTO in the first year.
Up to 72 hours of sick time in the first year.
Two medical plans (PPO or HDHP) plus dental and vision coverage.
403(b) plan with matching contributions.
Company‑provided term life, AD&D, and long‑term disability insurance.
Wellness program and supplemental insurance benefits.
Discounts on home, auto, renter, pet insurance, and cell phone.
Monthly phone stipend.
COVID‑19 vaccine requirement for new employees.
Application Process You will receive a confirmation email after submission. The next step is a video screening; you must complete it within five days to remain under consideration.
Equal Opportunity Employer DCIDS is an EOE/AA employer – M/F/Vet/Disability.
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