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TEKsystems c/o Allegis Group

Systems Support Specialist

TEKsystems c/o Allegis Group, Birmingham, Alabama, United States, 35275

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Responsibilities Job Description: The primary function of all our client’s IT Support roles is to provide the field with what they need to move units while safeguarding the integrity and security of the company’s IT infrastructure and environment. IT Support Specialists run primary point for the enterprise and are charged with triaging, troubleshooting, documenting, communicating, escalating, advocating for, and resolving a wide range of IT issues including, but not limited to, commercial, cloud based and proprietary software and platforms, server, configuration, protocol, platform, PC, AV, Active Directory, connectivity, security, network operations, integration, onboarding, access, acquisitions, hardware, peripheral, automation and emerging tech in a quality driven and deadline sensitive environment.

EXPERIENCE – 3+ years of relevant IT support experience, preferably across multiple disciplines. Candidate should have working knowledge of Windows and related O365 platform software, an understanding of standard network architecture and security, experience performing remote triage and with troubleshooting a wide variety of IT issues ranging from acute, single user impact to multi-layer enterprise network operations.

Skills

Help desk support

Help desk

Troubleshooting

Active Directory

O365

Remote support

Customer service

Technical support

Office 365

Service desk

Ticketing system

Phone support

Servicenow

Application support

Powershell

Additional Information Additional Skills & Qualifications: This is a contract-to-hire and is onsite turning more to hybrid after conversion to perm.

Experience Level: Intermediate Level.

Job Type & Location: This is a Contract to Hire position based out of Birmingham, AL.

Workplace Type: This is a fully onsite position in Birmingham, AL.

Pay and Benefits

Pay range: $22.00 – $25.00/hr.

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline This position is anticipated to close on Jan 12, 2026.

About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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