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Golden Technology

Sales Operations Contract Specialist

Golden Technology, Cincinnati, Ohio, United States, 45208

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A dedicated person will act as a quality control checkpoint for the approximately 330 ‘non-automated’ Closed-Won opportunities, ensuring opportunities meet internal standards before they impact downstream processes. A new stage will be created in the Salesforce pipeline, “Closed Won – Pending,” that will mimic “Closed Won,” in probability; however, only the Sales Operations Team will have permission to move opportunities to “Closed Won” as part of this Deal Desk workflow.

Key Responsibilities

Review Closed Won opportunities for completeness and accuracy

Contracts

Briefs

Insertion Orders (IOs)

Following up with Sales and Account Management to reconcile:

Missing or incorrect documentation

Missing PO numbers

Discrepant dates between Salesforce and documentation

Product discrepancies between Salesforce and the contract/brief/IO

Confirming product delivery for Closed Won deals

Documenting and escalating recurring issues to Sales Ops leadership, enabling:

Process improvements

Sales training opportunities

Enhanced validation rules and/or automation in Salesforce

Required Skills & Experience

Proficiency in Salesforce, especially Opportunity and Product objects

Strong attention to detail and documentation review

Experience collaborating with Sales and cross-functional teams

Familiarity with contracts, briefs, IOs, and sales documentation

Excellent communication and follow-up skills

Ability to work independently and manage a task queue

Seniority level Associate

Employment type Full-time

Job function Sales and Management

Industries IT Services and IT Consulting

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