Pharmacy Operations Supervisor, Pharmacy, Full-Time, Days

* Ability to read, speak, write, understand and follow English verbal and written instruction.* Excellent written and verbal skills including: teaching, presentation and persuasion.* Up to date knowledge of medications including: pharmacology, composition, actions, indications, toxic effect(s), dosage(s), availability and distribution.* Proficient knowledge of Federal and State laws regulating the profession of Pharmacy and handling of medications.* Knowledge of legislative and regulatory requirements, particularly those involving controlled substance accountability.* Intimate knowledge of general Pharmacy operations.* Displays ownership and accountability for the customer experience, employee relations, core business metric targets/contributing factors and understanding of the organizations policies and procedures.* Superior ability to work tactfully with patients, public, physicians, and other members of the healthcare team, and skillfully supervise daily workflow(s) and personnel.* Ability to lead a team of Pharmacy technicians, evaluate staffing needs, and facilitate problem-solving.* Ability to mentor other team members and empower their progression and growth.* Ability to prioritize work flow and respond appropriately to immediate or urgent patient or work flow needs.* Ability to take initiative and demonstrate appropriate discretion for identification and prioritization of issues through strong problem-solving skills.* Demonstrates organizational skills.* Proficient knowledge and ability to use computer processing systems (i.e., Microsoft Word, Excel, PowerPoint, etc.).* Ability to develop effective training materials, policies and procedures, and standard operating procedures.* Ability to prepare sterile solutions.* Demonstrated strong leadership qualities.* Ability to work with electronic systems including EHR, smart pump technology, barcoding technology, Automatic Dispensing Cabinet (ADC) technology, CII safe or similar, Excel and Word, and perpetual inventory systems.* Proficiency with purchasing software and 340B.**Designs, implements, oversees, and, when needed, participates in operational initiatives while determining and incorporating workflow for operational tasks and duties to be performed by staff.** **Manages operational workflow and scheduling of staff to ensure continuity of Pharmacy operations, including maintaining regular coverage of all staff posts for meetings and medical appointments.** **Coordinates staff provision of Pharmacy services on a daily basis ensuring accuracy, timeliness, and efficiency of drug preparation and distribution.** **Updates and maintains a master staffing schedule and the Medical Center timekeeping system with daily alterations, transactions, and sick leave.** **Coordinates daily activities of all Pharmacy areas, including any day-to-day redistribution of staff.** **Work with Pharmacy Administrative Assistant and Lead Technician to resolve any scheduling issues.** **Directs workflow as needed.** **Ensures staff is fit for duty on an ongoing basis.** **Assists or leads project management.****Supervises daily workload of the staff assigning projects, manages recruiting, completes and presents performance appraisals, counsels employees, and manages terminations.** **Supervises the provision of Pharmacy services consistent with patient-focused pharmaceutical care.**

**Supervises staff in the precise filing of medication and keeping of records in relation to medications for utilization by patients.** **Manages the duties and responsibilities of the pharmacy technicians, including their annual performance evaluations following approval by the Pharmacy Manager.** **Participates in the instruction and supervision of technicians and when needed, pharmacists.** **Ensures appropriate training checklists and ongoing competency of staff including development of new materials when necessary.** **Chairs staff meetings in Director’s and/or Pharmacy Manager’s absence as assigned.** **Promote teamwork between and among all Pharmacy areas.** **Commitment to the concept of delegation and team leadership of staff.****Participates in the development and execution of drug utilization reviews in cooperation with the Clinical Pharmacy Supervisor.** **Ensures collection and assembly of departmental quality assurance data, as well as instructions within the department to improve or ensure threshold compliance.** **Oversees and participates in drug distribution process in inpatient, outpatient, and IV additive areas of the pharmacy.** **Accountable for controlled substance inventory and record keeping in conjunction with Clinical System Technician.** **Maintains Quality Assurance and Medication Safety through responsive operations and problem solving on safety events.** **Assumes regulatory responsibilities including but not limited to California Board of Pharmacy****Utilizes polite and professional customer-focused methods (CARES and RBC) with clients, patients, and staff in all interactions.** **Promotes a positive, supportive environment within the department and Medical Center by demonstrating a pleasant and helpful attitude.** **Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working group’s achievement of goals, and to help foster a positive work environment.** **Identifies needs and provides education to Pharmacy staff and other departments via informal and formal methods, such as in-services and newsletters.** **Communicates written and oral skills effectively within and between departments.** **Regular attendance at interdisciplinary patient care meetings, and other applicable meetings, committees, etc., as assigned.** **Attends and participates in inter-departmental projects, interdisciplinary care meetings, committees, and other meetings of the Medical Center as assigned.** **Participates in department projects or committees.****Drafts, communicates, initiates, and assesses changes in departmental policies and procedures.** **Executes responsibilities within the established guidelines of Medical Center and departmental policy & procedures.** #J-18808-Ljbffr