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VirtualVocations

Client Advocate

VirtualVocations, New York, New York, us, 10261

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A company is looking for a Client Advocate to manage client inquiries and ensure satisfaction.

Key Responsibilities

Facilitates resolution of client inquiries and issues, ensuring satisfaction

Coordinates special requests and collaborates with internal service teams

Maintains documentation and analyzes trends for continuous improvement

Required Qualifications

Demonstrated proficiency in Group Products such as Disability and Life Insurance

Two years of client service experience or equivalent in Insurance or Employee Benefits

Strong knowledge of systems and technology, including Salesforce

Ability to work effectively in a fast-paced environment

College degree preferred

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