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UW Health

Patient Scheduling Specialist - Neurology

UW Health, Madison, Wisconsin, us, 53774

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Patient Scheduling Specialist - Neurology Join to apply for the

Patient Scheduling Specialist - Neurology

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UW Health .

Work Schedule 80% FTE, 32 hours per week. Shifts Monday through Friday 8:30 AM – 5:00 PM, with Wednesday off. Hours may vary based on operational needs.

Pay Starts at $19.75 per hour. Relevant work experience will be considered when determining the starting base pay.

Be part of something remarkable Be the first point of contact for UW Health patients and ensure they receive a remarkable experience.

Responsibilities

Utilize your excellent customer service skills to schedule appointments via phone, in‑person or electronic correspondence.

Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.

Assist patients and their families with their appointment scheduling needs.

Make outgoing phone calls to patients to schedule their appointments.

Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Benefits

Generous benefits package, including health insurance, and paid time off.

Professional growth and career advancement opportunities available.

Free bus pass to get to and from work.

Education

Minimum – High school diploma or equivalent.

Preferred – Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.

Work Experience

Minimum – One (1) year of previous experience in an office or customer service environment.

Preferred – Previous experience working in healthcare. Previous experience scheduling of patients. Previous experience with answering phones, greeting clients and customers in person.

Our commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer.

Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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