LHC Group
Come join our awesome team as a Health Unit Coordinator at The Homestead at Rochester Rehab and Living Center
The Homestead at Rochester Home Health is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.
Health Unit Coordinator highlights:
Top benefit packages
Growth and advancement opportunities
Flexible schedules
Pay in lieu of benefits options
Loan reimbursement (MN skilled care centers)
Career scholarships
Quality training, continuing career education and leadership programs
Wage: $29.30- $34.00
The primary purpose of the Health Unit Coordinator is to facilitate the maintenance of the resident’s medical record, transcribe orders, set up appointments and transportation for residents, and role model the customer service expectation on the station. Prioritizes, organizes and coordinates administrative activities to facilitate smooth, efficient unit operations. Performs clerical and non-nursing administrative tasks for the resident unit. Serves as the receptionist/communicator for the resident unit.
Qualifications:
C.N.A., L.P.N. or H.U.C. Certification required.
Prior experience as a Health Unit Coordinator in health care preferred.
Effective communicator with staff, families and outside agencies.
Must possess the ability to make independent decisions when circumstances warrant such action.
Ability to prioritize duties.
Customer service oriented with knowledge of successful customer service technique.
Ability to understand residents’ charts, doctor’s orders, residents’ plan of care, medication orders.
Ability to organize and maintain nursing unit order.
Attention to detail, follow through.
Good problem solving skills.
Ability to function under stress.
Ability to adapt easily to change in routine.
Ability to relate well with various personalities.
Ability to utilize computers and other electronic devices for tasks such as timekeeping, in‑servicing and documentation.
Must be a team player.
Essential Functions:
A. Administrative Functions
Record medical and administrative information in accordance with established charting and documentation policies and procedures.
Maintain and update roster of residents for assigned unit.
Answer telephone calls, page calls, deliver messages to residents, etc.
Transcribe doctor’s orders as per facility policy. Acknowledge and coordinate the communication of physician’s orders.
Track due dates of physician order renewal.
Coordinate physician call log and fax log.
Fax appropriate information to the pharmacy, lab and clinics as directed by the nurses and physician orders.
Record appropriate resident identification data on designated medical records, wristbands, ID cards, resident personal property, etc., as required.
Report to the Nurse Supervisor/Nurse Manager discrepancies found in transcribing physician orders, diet orders/changes, charting, etc.
Take doctor’s orders over the phone and transcribe onto physician order sheets, medication and treatment sheets.
Transcribe transfer orders on new admits/re‑admits.
Put calls and/or fax clarifications on new admits/re‑admits.
Mail monthly physicians’ orders or leave in Nurse Practitioner’s folder for signature.
Review medication sheets for completeness of information, accuracy in the transcription of the physician’s order, legibility, etc., as directed.
Record vital signs, as directed.
Forward new orders to appropriate disciplines, i.e., dietary, physical therapy, etc.
Coordinate resident appointments for diagnostic and therapeutic services:
Clinics
Labs
Transportation
Other medical referral
Podiatrist, Ophthalmologist, Hearing, Dental
Prepare paperwork as appropriate and initiate getting the nurse to complete medical/nursing sections of forms.
Prepare physician order sheets, medication administration records and treatment sheets for the nurses to check each month.
Admit, transfer and discharge residents. Assist in arranging transportation, completion of necessary paperwork per facility policy.
Review all new admissions for completion of necessary medical and administrative records.
Patient Death (as required):
Have mortician sign back of face sheet on chart.
Collect all forms that belong in the chart.
Pull chart forms and send to medical records.
Keep the medical records in good order, free of loose/torn papers.
Update flow sheets as indicated by the Nurse Manager/Director of Nursing.
Order medical equipment as requested.
Forward completed charts of discharged residents to medical records.
Greet, direct, communicate and assist residents, family members, visitors and personnel in a friendly, courteous manner.
Receive, place and transfer calls in an efficient and courteous manner.
Communicate with appropriate people as necessary for exchange of information, clarification and follow‑up.
Operate fax machine and copy machine.
Use discretion to protect the confidentiality of information.
Perform all clerical tasks for the resident/station.
Prioritize, organize and coordinate desk activities for the resident/station.
B. Committee Functions
Serve on, participate in and attend various committees and meetings of the facility to enhance interdisciplinary process.
Implement recommendations from established committees as instructed.
C. Personnel Functions
Develop and maintain a good working rapport with inter‑departmental personnel, as well as other departments within the facility.
Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the unit and shift.
Attend required in‑services and complete assigned on‑line modules.
D. Nursing Care Functions
Maintain each resident chart. Record information accurately on the resident’s chart.
Assemble admission charts and disassemble discharge charts according to procedure.
Inform nursing service personnel of new admissions.
Maintain charts in sequential order, inserting chart forms and filing as needed. Update face sheet with changes as they occur.
Make doctor appointments for residents.
Set up transportation for residents and assist as needed with escorting residents and families.
Keep doctor visits up‑to‑date and inform family members as necessary of resident appointments, etc.
Encourage physicians to sign progress notes, physician orders, etc. on a timely basis.
Fax labs.
Keep the filing drawers full with copies of all nursing paperwork. Thin charts on a regular basis per facility policy.
Maintain confidentiality of all resident information.
Treat all residents with dignity, kindness and respect.
E. Other Duties
Ensure adequate stock of unit supplies.
Keep nursing station and med room clean and organized.
Do supplies for the station two (2) times a week.
Other duties as assigned by the Director of Nursing or designee.
Work Environment
Exposure to blood, body tissue or fluids.
Exposure to hazardous waste materials, dust and loud or unpleasant noises.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to meet these demands:
Ability to endure prolonged walking, sitting, standing, use of pulling, bending, and stooping movements.
Ability to adapt to changes in daily work hours and schedule.
Must be able to lift a minimum of fifty (50) pounds.
Preferred Qualifications:
Prior experience as a Health Unit Coordinator in health care.
Our 2025 Great Place to Work survey results found that 87% of employees said their work has a special meaning: this is not “just a job”.
Take pride in helping others, and join us today!
Upon being hired, you will be asked to provide proof of your COVID vaccination or you may complete an exemption application for medical or religious reason. We care about the safety and health of all our residents and staff. To help keep everyone safe, we have implemented COVID‑10 protocols.
At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organization’s shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
The Homestead at Rochester Home Health is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.
Health Unit Coordinator highlights:
Top benefit packages
Growth and advancement opportunities
Flexible schedules
Pay in lieu of benefits options
Loan reimbursement (MN skilled care centers)
Career scholarships
Quality training, continuing career education and leadership programs
Wage: $29.30- $34.00
The primary purpose of the Health Unit Coordinator is to facilitate the maintenance of the resident’s medical record, transcribe orders, set up appointments and transportation for residents, and role model the customer service expectation on the station. Prioritizes, organizes and coordinates administrative activities to facilitate smooth, efficient unit operations. Performs clerical and non-nursing administrative tasks for the resident unit. Serves as the receptionist/communicator for the resident unit.
Qualifications:
C.N.A., L.P.N. or H.U.C. Certification required.
Prior experience as a Health Unit Coordinator in health care preferred.
Effective communicator with staff, families and outside agencies.
Must possess the ability to make independent decisions when circumstances warrant such action.
Ability to prioritize duties.
Customer service oriented with knowledge of successful customer service technique.
Ability to understand residents’ charts, doctor’s orders, residents’ plan of care, medication orders.
Ability to organize and maintain nursing unit order.
Attention to detail, follow through.
Good problem solving skills.
Ability to function under stress.
Ability to adapt easily to change in routine.
Ability to relate well with various personalities.
Ability to utilize computers and other electronic devices for tasks such as timekeeping, in‑servicing and documentation.
Must be a team player.
Essential Functions:
A. Administrative Functions
Record medical and administrative information in accordance with established charting and documentation policies and procedures.
Maintain and update roster of residents for assigned unit.
Answer telephone calls, page calls, deliver messages to residents, etc.
Transcribe doctor’s orders as per facility policy. Acknowledge and coordinate the communication of physician’s orders.
Track due dates of physician order renewal.
Coordinate physician call log and fax log.
Fax appropriate information to the pharmacy, lab and clinics as directed by the nurses and physician orders.
Record appropriate resident identification data on designated medical records, wristbands, ID cards, resident personal property, etc., as required.
Report to the Nurse Supervisor/Nurse Manager discrepancies found in transcribing physician orders, diet orders/changes, charting, etc.
Take doctor’s orders over the phone and transcribe onto physician order sheets, medication and treatment sheets.
Transcribe transfer orders on new admits/re‑admits.
Put calls and/or fax clarifications on new admits/re‑admits.
Mail monthly physicians’ orders or leave in Nurse Practitioner’s folder for signature.
Review medication sheets for completeness of information, accuracy in the transcription of the physician’s order, legibility, etc., as directed.
Record vital signs, as directed.
Forward new orders to appropriate disciplines, i.e., dietary, physical therapy, etc.
Coordinate resident appointments for diagnostic and therapeutic services:
Clinics
Labs
Transportation
Other medical referral
Podiatrist, Ophthalmologist, Hearing, Dental
Prepare paperwork as appropriate and initiate getting the nurse to complete medical/nursing sections of forms.
Prepare physician order sheets, medication administration records and treatment sheets for the nurses to check each month.
Admit, transfer and discharge residents. Assist in arranging transportation, completion of necessary paperwork per facility policy.
Review all new admissions for completion of necessary medical and administrative records.
Patient Death (as required):
Have mortician sign back of face sheet on chart.
Collect all forms that belong in the chart.
Pull chart forms and send to medical records.
Keep the medical records in good order, free of loose/torn papers.
Update flow sheets as indicated by the Nurse Manager/Director of Nursing.
Order medical equipment as requested.
Forward completed charts of discharged residents to medical records.
Greet, direct, communicate and assist residents, family members, visitors and personnel in a friendly, courteous manner.
Receive, place and transfer calls in an efficient and courteous manner.
Communicate with appropriate people as necessary for exchange of information, clarification and follow‑up.
Operate fax machine and copy machine.
Use discretion to protect the confidentiality of information.
Perform all clerical tasks for the resident/station.
Prioritize, organize and coordinate desk activities for the resident/station.
B. Committee Functions
Serve on, participate in and attend various committees and meetings of the facility to enhance interdisciplinary process.
Implement recommendations from established committees as instructed.
C. Personnel Functions
Develop and maintain a good working rapport with inter‑departmental personnel, as well as other departments within the facility.
Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the unit and shift.
Attend required in‑services and complete assigned on‑line modules.
D. Nursing Care Functions
Maintain each resident chart. Record information accurately on the resident’s chart.
Assemble admission charts and disassemble discharge charts according to procedure.
Inform nursing service personnel of new admissions.
Maintain charts in sequential order, inserting chart forms and filing as needed. Update face sheet with changes as they occur.
Make doctor appointments for residents.
Set up transportation for residents and assist as needed with escorting residents and families.
Keep doctor visits up‑to‑date and inform family members as necessary of resident appointments, etc.
Encourage physicians to sign progress notes, physician orders, etc. on a timely basis.
Fax labs.
Keep the filing drawers full with copies of all nursing paperwork. Thin charts on a regular basis per facility policy.
Maintain confidentiality of all resident information.
Treat all residents with dignity, kindness and respect.
E. Other Duties
Ensure adequate stock of unit supplies.
Keep nursing station and med room clean and organized.
Do supplies for the station two (2) times a week.
Other duties as assigned by the Director of Nursing or designee.
Work Environment
Exposure to blood, body tissue or fluids.
Exposure to hazardous waste materials, dust and loud or unpleasant noises.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to meet these demands:
Ability to endure prolonged walking, sitting, standing, use of pulling, bending, and stooping movements.
Ability to adapt to changes in daily work hours and schedule.
Must be able to lift a minimum of fifty (50) pounds.
Preferred Qualifications:
Prior experience as a Health Unit Coordinator in health care.
Our 2025 Great Place to Work survey results found that 87% of employees said their work has a special meaning: this is not “just a job”.
Take pride in helping others, and join us today!
Upon being hired, you will be asked to provide proof of your COVID vaccination or you may complete an exemption application for medical or religious reason. We care about the safety and health of all our residents and staff. To help keep everyone safe, we have implemented COVID‑10 protocols.
At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organization’s shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr