Minnesota Council of Nonprofits
Employment and Career Pathways Guide
Minnesota Council of Nonprofits, Minneapolis, Minnesota, United States, 55400
Employment and Career Pathways Guide – U.S. Enterprise
January 2026
Location: Twin Cities (Minnesota); non-remote position (expected to work 80%-100% in office).
Hours: 40 hours/week, weekday/daytime hours, evenings and weekends required as needed.
Reports to: Employment and Career Guide Lead, Program Manager, or Co-Director. Applicants must be legally authorized to work in the United States.
Languages: English proficiency required; second language proficiency preferred in Somali, Oromo, Amharic, Spanish, Swahili, or other languages represented by individuals new to Minnesota and the United States.
The Role The Employment and Career Pathways Guide (ECP Guide) will provide high-touch, highly person-centered individualized services to New American residents in the City of Minneapolis. The ECP Guide will conduct community outreach, assessment, intake, resource and referral, and bridge New Americans’ experience with educational and employer partners. The ECP Guide will also support individuals in accessing eligible support services, including credential verification, and actively participate in planning and hosting job fairs and contributing to a Community of Practice.
Job Duties Outreach (15%)
Conduct outreach throughout the City of Minneapolis to New Americans; work in tandem with Alight’s Employment and Career Services team.
Use various methods including flyers, brochures, radio ads and more; work in tandem with Alight’s Program Manager and Communication Manager and adhere to agency policies and procedures.
Enrollment and Assessment (15%)
Screen participants for eligibility to specific programs as outlined by funder guidelines.
Enroll participants and complete the appropriate intake process according to funder and agency policies.
Work closely with participants to develop their personalized career development plans.
Job Readiness, Employment, and Career Pathways (40%)
Identify, document and maintain a list of active referral resources for New Americans.
Meet with New American job seekers to identify resources and employment service providers who can support them as they prepare to enter, and maintain employment. The Provider will refer and support New Americans as they establish relationships with these providers.
Provide job seeking support to New Americans, including resume and interview preparation, translation, assistance to access computer labs and other job search resources.
Offer support services to New Americans in support of employment goals, including but not limited to expenses related to credential verification, transportation, driver's license/state ID costs.
Collaboration (15%)
Actively participate in and contribute to the Community of Practice.
Contribute to and participate in planning and hosting three job fairs.
Actively collaborate with community partners on individual cases where eligible.
Data / File Management and Reporting (10%)
Consistently meet outcomes defined by grantor (City of Minneapolis) and Alight.
Contribute to department‑wide performance on outcomes.
Input required data into digital databases, including Workforce One, and/or other platforms as necessary, in an accurate and timely manner for all participants.
Maintain all required case file documentation per grantor and agency policies.
Ensure thorough and accurate case notes in online case management system.
Participate in periodic internal and external (funder) case file monitoring.
Other Responsibilities (5%)
Refer participants to Alight’s and referral partners’ services to support participants’ economic‑self‑sufficiency and to meet funder outcome requirements.
Adhere to proper confidentiality practices and complete any training as required by Alight and funder.
Other duties, responsibilities, and projects assigned.
Regular travel within the City of Minneapolis and Twin Cities Metro Area is expected.
Illustrative Measurable Expectations
40 individuals referred to a credential evaluation provider, or will receive employment-related support service.
250 individuals will participate in job and resource fairs, and navigation services.
Team You will coordinate with every team member on the US Enterprise. We hire great people from a wide variety of backgrounds and specifically encourage members of refugee, immigrant or other displaced communities to join us.
Qualifications
Open heart and open mind. Listen, believe another person’s truth, unlock your way of thinking.
Curiosity. Always learning, ask why, adapt.
Trust. Discipline, care about this as you do.
Recognize that all of Alight’s work starts with displaced people; train and orient private sponsor groups to support them.
Fluent in English and a second language proficiency preferred (Somali, Oromo, Amharic, Swahili, Spanish, French, etc.). Comfortable communicating in‑person, over the phone and via email. Ability to proficiently speak/write/read/understand English required.
Two to five years of professional experience in college/educational counseling and/or employment/vocational counseling.
Knowledge of the higher education system required.
Excellent interpersonal communication, counseling/coaching, and conflict‑resolution skills required.
Attention to detail, balance competing priorities, shift focus quickly, adhere to deadlines required.
Knowledge of systemic social and economic challenges faced by refugees required.
Knowledge of educational and community resources required.
Knowledge of refugee career pathways programming preferred.
Ability to learn and use a variety of computer programs competently.
Ability to make a human connection and engage with a variety of people in an ever‑changing environment.
Organization and tracking skills.
Good to work with freedom and do best work in a culture that does the doable with whatever resources.
Culturally agile, invigorated by co‑creating with multiple partners.
Founders’ spirit, embrace ambiguity, joyful to the people you serve and work beside.
Deliver work generously and take ownership of everything that lands in your lap.
Access to reliable transportation required.
Compensation & Benefits Pay range: $25/hr – $29.08/hr, depending on experience.
Borderless Team of 2,500 staff worldwide that sees possibility, celebrates moments of abundance, shares new ideas, and strives to do a better thing every day.
Family Friendly – We honor you as a whole person with a life and a family; your schedule may flex to accommodate.
Learning & Development – Access thousands of free online learning courses at your own pace and tailor to your professional goals.
Health, dental, and MedEvac Insurance – We strive to offer best‑in‑class healthcare plans. We cover 100% of the cost for your health premium and 75% of the cost for coverage for your spouse/dependents.
Generous Leave Time – Between vacation days, personal leave days, and holidays, you have ample opportunity to take time off when needed.
Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, national origin, citizenship, physical or mental disability, or protected veteran status. Alight complies with all applicable laws governing.
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Location: Twin Cities (Minnesota); non-remote position (expected to work 80%-100% in office).
Hours: 40 hours/week, weekday/daytime hours, evenings and weekends required as needed.
Reports to: Employment and Career Guide Lead, Program Manager, or Co-Director. Applicants must be legally authorized to work in the United States.
Languages: English proficiency required; second language proficiency preferred in Somali, Oromo, Amharic, Spanish, Swahili, or other languages represented by individuals new to Minnesota and the United States.
The Role The Employment and Career Pathways Guide (ECP Guide) will provide high-touch, highly person-centered individualized services to New American residents in the City of Minneapolis. The ECP Guide will conduct community outreach, assessment, intake, resource and referral, and bridge New Americans’ experience with educational and employer partners. The ECP Guide will also support individuals in accessing eligible support services, including credential verification, and actively participate in planning and hosting job fairs and contributing to a Community of Practice.
Job Duties Outreach (15%)
Conduct outreach throughout the City of Minneapolis to New Americans; work in tandem with Alight’s Employment and Career Services team.
Use various methods including flyers, brochures, radio ads and more; work in tandem with Alight’s Program Manager and Communication Manager and adhere to agency policies and procedures.
Enrollment and Assessment (15%)
Screen participants for eligibility to specific programs as outlined by funder guidelines.
Enroll participants and complete the appropriate intake process according to funder and agency policies.
Work closely with participants to develop their personalized career development plans.
Job Readiness, Employment, and Career Pathways (40%)
Identify, document and maintain a list of active referral resources for New Americans.
Meet with New American job seekers to identify resources and employment service providers who can support them as they prepare to enter, and maintain employment. The Provider will refer and support New Americans as they establish relationships with these providers.
Provide job seeking support to New Americans, including resume and interview preparation, translation, assistance to access computer labs and other job search resources.
Offer support services to New Americans in support of employment goals, including but not limited to expenses related to credential verification, transportation, driver's license/state ID costs.
Collaboration (15%)
Actively participate in and contribute to the Community of Practice.
Contribute to and participate in planning and hosting three job fairs.
Actively collaborate with community partners on individual cases where eligible.
Data / File Management and Reporting (10%)
Consistently meet outcomes defined by grantor (City of Minneapolis) and Alight.
Contribute to department‑wide performance on outcomes.
Input required data into digital databases, including Workforce One, and/or other platforms as necessary, in an accurate and timely manner for all participants.
Maintain all required case file documentation per grantor and agency policies.
Ensure thorough and accurate case notes in online case management system.
Participate in periodic internal and external (funder) case file monitoring.
Other Responsibilities (5%)
Refer participants to Alight’s and referral partners’ services to support participants’ economic‑self‑sufficiency and to meet funder outcome requirements.
Adhere to proper confidentiality practices and complete any training as required by Alight and funder.
Other duties, responsibilities, and projects assigned.
Regular travel within the City of Minneapolis and Twin Cities Metro Area is expected.
Illustrative Measurable Expectations
40 individuals referred to a credential evaluation provider, or will receive employment-related support service.
250 individuals will participate in job and resource fairs, and navigation services.
Team You will coordinate with every team member on the US Enterprise. We hire great people from a wide variety of backgrounds and specifically encourage members of refugee, immigrant or other displaced communities to join us.
Qualifications
Open heart and open mind. Listen, believe another person’s truth, unlock your way of thinking.
Curiosity. Always learning, ask why, adapt.
Trust. Discipline, care about this as you do.
Recognize that all of Alight’s work starts with displaced people; train and orient private sponsor groups to support them.
Fluent in English and a second language proficiency preferred (Somali, Oromo, Amharic, Swahili, Spanish, French, etc.). Comfortable communicating in‑person, over the phone and via email. Ability to proficiently speak/write/read/understand English required.
Two to five years of professional experience in college/educational counseling and/or employment/vocational counseling.
Knowledge of the higher education system required.
Excellent interpersonal communication, counseling/coaching, and conflict‑resolution skills required.
Attention to detail, balance competing priorities, shift focus quickly, adhere to deadlines required.
Knowledge of systemic social and economic challenges faced by refugees required.
Knowledge of educational and community resources required.
Knowledge of refugee career pathways programming preferred.
Ability to learn and use a variety of computer programs competently.
Ability to make a human connection and engage with a variety of people in an ever‑changing environment.
Organization and tracking skills.
Good to work with freedom and do best work in a culture that does the doable with whatever resources.
Culturally agile, invigorated by co‑creating with multiple partners.
Founders’ spirit, embrace ambiguity, joyful to the people you serve and work beside.
Deliver work generously and take ownership of everything that lands in your lap.
Access to reliable transportation required.
Compensation & Benefits Pay range: $25/hr – $29.08/hr, depending on experience.
Borderless Team of 2,500 staff worldwide that sees possibility, celebrates moments of abundance, shares new ideas, and strives to do a better thing every day.
Family Friendly – We honor you as a whole person with a life and a family; your schedule may flex to accommodate.
Learning & Development – Access thousands of free online learning courses at your own pace and tailor to your professional goals.
Health, dental, and MedEvac Insurance – We strive to offer best‑in‑class healthcare plans. We cover 100% of the cost for your health premium and 75% of the cost for coverage for your spouse/dependents.
Generous Leave Time – Between vacation days, personal leave days, and holidays, you have ample opportunity to take time off when needed.
Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, national origin, citizenship, physical or mental disability, or protected veteran status. Alight complies with all applicable laws governing.
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