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Reno

Floorperson Supervisor - Eldorado (Reno)

Reno, Reno, Nevada, United States, 89550

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STARTING PAY $25.00 USD

JOB SUMMARY Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Perpetuates employee motivation utilizing positive recognition and corrective coaching.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Safeguard company assets located in work area.

Enforce rules and regulations of the casino for pit games

Respond to guest disputes arising in pit games

Direct assignment of pit personnel

Maintain proper table inventories through fills and credits

Issue playing cards and dice, and review them for irregularities at the beginning of the shift

Adhere to regulation Title 31

Offer to create a club card for the guests

Promote upcoming events

Safeguard company assets located in your area

Track Low Limit and High Limit players play

Direct assignments for pit personnel in your area

Maintain proper table inventory through fills and credits

Issue playing cards and dice and keep inventory of them

Must learn how to print Markers as well as do a Marker back

Exemplifies our core values, family style service, our mission and vision

Exemplifies our DEI (diversity, equity, inclusion) culture

Perform other job related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

Minimum of 2 years supervisory in pit or dealing

Ability to perform intermediate math

Work varied shifts, including weekends and holidays as needed

Excellent organizational skills required

Skill in establishing and maintaining effective working relationships with staff

Knowledge of Casino games and operations

High School diploma or equivalent

Good working knowledge of computer software to include MS Word, Excel

General Office Experience Preferred

Certificate/License: Nevada Gaming Work Card

PHYSICAL DEMANDS AND WORK ENVIRONMENT May be required in order to perform the essential functions of the position.

Work may be performed in an area, which may be unusually noisy and crowded

Mobility to include bending, reaching, prolonged standing and walking, accessing and lifting items from floor level to six feet high

Normal sense of smell, touch, sound and vision range

Eye/hand coordination and manual dexterityWork area is subject to variable temperatures

May be subject to smoking environment and moderate noise

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

LEGAL INFORMATION Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and individuals’ religious beliefs or practices.

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

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