SupportFinity™
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description The Administrative Assistant supports and assists general office activities and projects, providing customer service support under moderate supervision. Work may involve contact with homeowners and board members.
Essential Duties & Responsibilities
Update and file association documents for Community Managers, arranging delivery and pick‑up of documents from storage when necessary.
Update homeowner and association information in C3 and shared files.
Process and distribute incoming and outgoing mail for the office and associations.
Process print jobs, scanning and faxing as general office support when needed.
Organize and prepare correspondence relating to association business.
Receive and respond to incoming calls from homeowners, board members and vendors.
Follow through on various requests.
Review invoices for completeness and accuracy of charges, and prepare payable vouchers for manager’s approval if not completed by Telephone Operator.
Prepare and assist community managers with monthly board packages and in‑house mailings.
Relieve concierge/reception duties on an as‑needed basis.
Other duties as assigned.
Requirements
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
Professional customer service skills.
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
Partner with multiple stakeholders, such as community managers, vendors, peers, and clients.
Ability to interpret verbal and/or written instructions at a proficient level.
Self‑motivation, proactive attitude, detail orientation, and ability to function successfully as part of a team.
Keep workspaces organized and maintained; alert Office Manager of low supplies and assist in supply stocking and distribution.
Maintain confidentiality and discretion in the performance of all duties and responsibilities.
Knowledge of company policies, procedures, and forms.
Effective collaboration with others in person and in group settings.
Prioritize, manage time, and meet deadlines.
Communicate effectively and professionally on phone, email, and in person.
Operate general office equipment (copier, fax, phone systems, etc.).
Education and Experience
High School Diploma or GED required.
At least one year of directly related or closely related experience.
Working Conditions
Typical office environment.
Frequent social interaction.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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Job Description The Administrative Assistant supports and assists general office activities and projects, providing customer service support under moderate supervision. Work may involve contact with homeowners and board members.
Essential Duties & Responsibilities
Update and file association documents for Community Managers, arranging delivery and pick‑up of documents from storage when necessary.
Update homeowner and association information in C3 and shared files.
Process and distribute incoming and outgoing mail for the office and associations.
Process print jobs, scanning and faxing as general office support when needed.
Organize and prepare correspondence relating to association business.
Receive and respond to incoming calls from homeowners, board members and vendors.
Follow through on various requests.
Review invoices for completeness and accuracy of charges, and prepare payable vouchers for manager’s approval if not completed by Telephone Operator.
Prepare and assist community managers with monthly board packages and in‑house mailings.
Relieve concierge/reception duties on an as‑needed basis.
Other duties as assigned.
Requirements
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
Professional customer service skills.
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
Partner with multiple stakeholders, such as community managers, vendors, peers, and clients.
Ability to interpret verbal and/or written instructions at a proficient level.
Self‑motivation, proactive attitude, detail orientation, and ability to function successfully as part of a team.
Keep workspaces organized and maintained; alert Office Manager of low supplies and assist in supply stocking and distribution.
Maintain confidentiality and discretion in the performance of all duties and responsibilities.
Knowledge of company policies, procedures, and forms.
Effective collaboration with others in person and in group settings.
Prioritize, manage time, and meet deadlines.
Communicate effectively and professionally on phone, email, and in person.
Operate general office equipment (copier, fax, phone systems, etc.).
Education and Experience
High School Diploma or GED required.
At least one year of directly related or closely related experience.
Working Conditions
Typical office environment.
Frequent social interaction.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr