CVS Health
Medical Surgical - Registered Nurse - Health Coach Consultant
CVS Health, Winston Salem, North Carolina, United States, 27104
Medical Surgical - Registered Nurse - Health Coach Consultant
Join to apply for the
Medical Surgical - Registered Nurse - Health Coach Consultant
role at
CVS Health .
The position is
Hybrid
(Remote/Onsite) and is
Full‑time 40 hrs/week .
Location:
Winston‑Salem, NC (or within a 30‑mile radius).
Schedule:
Full‑time, remote with occasional onsite requirements.
Key Highlights
Hybrid role: primarily remote with onsite work up to five days per week as needed.
Coaching: 1:1 telephonic coaching and/or group coaching sessions.
Language Skills
Spanish‑speaking RN preferred.
Work Schedule
Onsite: Monday–Friday, 8:00 AM–4:30 PM EST (flexibility may be required).
Remote: Standard business hours supporting 8:00 AM–4:30 PM EST, plus:
One evening shift per week (12:30 PM–9:00 PM EST).
One late Friday rotation approximately every 12 weeks.
No weekends required.
Role Overview The Health Coach Consultant uses a collaborative process of assessment, planning, implementation, and evaluation to engage and educate members, promoting informed decisions that support optimal health outcomes.
Responsibilities
Member Assessment & Planning
Assess members using clinical tools and data review; conduct comprehensive evaluations of needs and benefit plan eligibility for integrated programs/services.
Utilize assessment techniques to determine health literacy, technology capabilities, and readiness to change.
Develop and monitor individualized care plans in collaboration with members and providers to meet health goals.
Enhancing Medical Appropriateness & Quality of Care
Apply and interpret clinical guidelines, health/wellness management plans, policies, and regulatory standards to ensure appropriate utilization of services.
Use a holistic approach to consult with supervisors, medical directors, and others to overcome barriers to care.
Identify and elevate quality‑of‑care issues through established channels.
Member Engagement & Coaching
Utilize motivational interviewing and influencing skills to maximize member engagement and promote lifestyle/behavior changes.
Provide coaching, education, and support to empower members to make informed health decisions and adopt healthy behaviors.
Deliver up‑to‑date healthcare information to facilitate understanding of health status and treatment options.
Encourage active participation in healthcare decision‑making with providers.
Monitoring, Evaluation & Documentation
Track progress toward goals and adjust care plans as needed.
Document all interactions and care plans in compliance with internal policies, regulatory, and accreditation guidelines.
Required Qualifications
Active, unrestricted North Carolina compact RN license with ability to obtain additional state licenses as needed.
Minimum 3 years of clinical RN experience in adult medical‑surgical nursing.
High‑speed internet access with hard‑wired connection.
Proficiency in Microsoft Office (Word, Outlook, Excel, Teams, PowerPoint).
Experience with electronic medical record (EMR) documentation.
Strong communication skills, including comfort with public speaking.
Ability to work independently and collaboratively.
Willingness to travel onsite to Winston‑Salem as needed.
Preferred Qualifications
Telephonic chronic condition coaching experience.
Fluency in Spanish.
Virtual group coaching experience via webcam.
Managed care experience.
Familiarity with Epic EMR functionality.
Education
Associate Degree in Nursing (ADN) required.
Bachelor of Science in Nursing (BSN) preferred.
Pay Range The typical pay range for this role is $60,522.00 – $129,615.00. The actual offer will depend on experience, education, geography and other factors.
Benefits Our comprehensive benefits include:
Affordable medical plan options, 401(k) with matching contributions, employee stock purchase plan.
No‑cost programs: wellness screenings, tobacco cessation, weight management, confidential counseling, financial coaching.
Paid time off, flexible schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and more.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.
Application window closes on 01/15/2026.
#J-18808-Ljbffr
Medical Surgical - Registered Nurse - Health Coach Consultant
role at
CVS Health .
The position is
Hybrid
(Remote/Onsite) and is
Full‑time 40 hrs/week .
Location:
Winston‑Salem, NC (or within a 30‑mile radius).
Schedule:
Full‑time, remote with occasional onsite requirements.
Key Highlights
Hybrid role: primarily remote with onsite work up to five days per week as needed.
Coaching: 1:1 telephonic coaching and/or group coaching sessions.
Language Skills
Spanish‑speaking RN preferred.
Work Schedule
Onsite: Monday–Friday, 8:00 AM–4:30 PM EST (flexibility may be required).
Remote: Standard business hours supporting 8:00 AM–4:30 PM EST, plus:
One evening shift per week (12:30 PM–9:00 PM EST).
One late Friday rotation approximately every 12 weeks.
No weekends required.
Role Overview The Health Coach Consultant uses a collaborative process of assessment, planning, implementation, and evaluation to engage and educate members, promoting informed decisions that support optimal health outcomes.
Responsibilities
Member Assessment & Planning
Assess members using clinical tools and data review; conduct comprehensive evaluations of needs and benefit plan eligibility for integrated programs/services.
Utilize assessment techniques to determine health literacy, technology capabilities, and readiness to change.
Develop and monitor individualized care plans in collaboration with members and providers to meet health goals.
Enhancing Medical Appropriateness & Quality of Care
Apply and interpret clinical guidelines, health/wellness management plans, policies, and regulatory standards to ensure appropriate utilization of services.
Use a holistic approach to consult with supervisors, medical directors, and others to overcome barriers to care.
Identify and elevate quality‑of‑care issues through established channels.
Member Engagement & Coaching
Utilize motivational interviewing and influencing skills to maximize member engagement and promote lifestyle/behavior changes.
Provide coaching, education, and support to empower members to make informed health decisions and adopt healthy behaviors.
Deliver up‑to‑date healthcare information to facilitate understanding of health status and treatment options.
Encourage active participation in healthcare decision‑making with providers.
Monitoring, Evaluation & Documentation
Track progress toward goals and adjust care plans as needed.
Document all interactions and care plans in compliance with internal policies, regulatory, and accreditation guidelines.
Required Qualifications
Active, unrestricted North Carolina compact RN license with ability to obtain additional state licenses as needed.
Minimum 3 years of clinical RN experience in adult medical‑surgical nursing.
High‑speed internet access with hard‑wired connection.
Proficiency in Microsoft Office (Word, Outlook, Excel, Teams, PowerPoint).
Experience with electronic medical record (EMR) documentation.
Strong communication skills, including comfort with public speaking.
Ability to work independently and collaboratively.
Willingness to travel onsite to Winston‑Salem as needed.
Preferred Qualifications
Telephonic chronic condition coaching experience.
Fluency in Spanish.
Virtual group coaching experience via webcam.
Managed care experience.
Familiarity with Epic EMR functionality.
Education
Associate Degree in Nursing (ADN) required.
Bachelor of Science in Nursing (BSN) preferred.
Pay Range The typical pay range for this role is $60,522.00 – $129,615.00. The actual offer will depend on experience, education, geography and other factors.
Benefits Our comprehensive benefits include:
Affordable medical plan options, 401(k) with matching contributions, employee stock purchase plan.
No‑cost programs: wellness screenings, tobacco cessation, weight management, confidential counseling, financial coaching.
Paid time off, flexible schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and more.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.
Application window closes on 01/15/2026.
#J-18808-Ljbffr