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Heartland Dental

Dental Office Assistant

Heartland Dental, Florida, New York, United States

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Dental Office Assistant

– Clermont, FL – Heartland Dental

Work Schedule

Monday 8:00 AM – 5:00 PM (No Weekends)

Tuesday 7:00 AM – 4:00 PM or 10:00 PM – 7:00 AM

Wednesday 7:00 AM – 4:00 PM or 10:00 PM – 7:00 AM

Thursday 7:00 AM – 5:00 PM

Friday 8:00 AM – 2:00 PM

Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Responsibilities

Greet and welcome patients as they enter the office to create a great first impression.

Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.

Utilize Dentrix for patient scheduling and records.

Schedule and confirm appointments for multiple providers.

File patient insurance claims, follow up on outstanding claims, verify benefits, and explain coverage.

Post insurance and patient payments and process accounts receivables.

Review treatment plan fees and payment options with patients.

Partner with providers and the team to implement Heartland Dental systems to optimize office potential.

What You’ll Gain

Competitive benefits including health insurance, retirement savings plans, six paid holidays, and paid time off.

Front‑loaded education and training, providing you the opportunity to develop to your full potential.

Opportunity to be part of a secure company with 20+ years of industry‑leading experience that provides a stable career with unlimited growth potential.

Access to on‑demand Daily Pay.

Minimum Qualifications

Experience working in a fast‑paced and customer‑centric environment.

Excellent communication and organizational skills.

The position will involve access to PHI; regular HIPAA training will be required and PHI must be protected in accordance with safeguards.

Preferred Experience

1+ years of experience in a dental or medical setting.

1+ years of experience with insurance billing and accounts receivable.

Dentrix or other dental software experience.

Physical Requirements

Ability to perform essential duties satisfactorily with or without reasonable accommodation.

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Availability to attend virtual training sessions (or in‑person) periodically throughout the year.

TB test required for all new hires in dental office positions; this will be arranged during the pre‑employment process.

Job Details

Seniority level: Not Applicable

Employment type: Full‑time

Job function: Administrative

Industries: Wellness and Fitness Services; Hospitals and Health Care

Equal Opportunity Statement At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

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