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ServiceMaster of South Shore Inc

Lead Tech / Crew Chief

ServiceMaster of South Shore Inc, New York, New York, United States

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Benefits:

Paid time off

Vision insurance

Dental insurance

Training & development

️ Lead Technician / Crew Chief – Restoration Services We’re looking for an experienced, hands‑on

Lead Technician / Crew Chief

to take charge of field operations during restoration projects involving water, fire, mold, and smoke damage. You’ll lead crews, manage job quality, and serve as the point of contact for customers and adjusters—making a real difference for people when disaster strikes.

What You’ll Do:

Lead water, fire, and mold mitigation jobs (demolition, drying, cleaning, equipment setup)

Supervise and train technicians onsite; ensure work is done safely and correctly

Document everything: job notes, photos, moisture readings, and drying logs using mobile software

Explain the job process to homeowners and property managers in a clear, professional way

Communicate with adjusters and internal team to resolve issues and keep jobs on track

Complete job sketches and scopes; experience with Xactimate is a plus

Review and ensure proper documentation for insurance compliance

Perform quality checks, get customer sign‑offs, and collect payments when needed

Enforce safety rules and company policies at each job site

What We’re Looking For:

High school diploma or GED

Valid driver’s license with a clean record

Prior experience in restoration or construction (mitigation strongly preferred)

Strong leadership, communication, and customer service skills

Comfortable managing small crews and mentoring newer techs

Experience with job tracking software (e.g., Moisture Mapper, MICA, DASH, etc.)

IICRC certifications a big plus:

WRT, ASD, FSRT, OCT

Familiarity with Xactimate is a bonus

Physical Requirements:

Lift and carry up to 70 lbs regularly

Stand, bend, crawl, and squat for extended periodsWork in hot, cold, wet, or dusty environments

Wear tight‑fitting respirators and safety gear when required

Why You’ll Thrive Here:

Be a leader

on projects that make a difference

Growth opportunities

as you build technical and leadership skills

Strong team support

and training available

Competitive pay with performance‑based opportunities

Apply today

and take the lead in helping families and businesses recover after disaster.

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