University of West Georgia
Student Success Program Manager (SCND)
University of West Georgia, Carrollton, Georgia, us, 30112
Job Title
Student Success Program Manager (SCND)
Location UWG Recruiting Location
Regular/Temporary Regular
Full/Part Time Full-Time
Job ID 293969
About Us Since 1906, the University of West Georgia (UWG) has been home to those who seek a transformative college experience. UWG is a leading residential, doctoral comprehensive university that offers a broad undergraduate and graduate curriculum based on a liberal arts foundation. Nestled among the pines on a picturesque 645 acres is the University of West Georgia- a hidden gem approximately 40 miles west of Atlanta. Serving approximately 16,000+ students, and offering more than 100 programs, UWG is committed to advancing innovative academic programs and a student-centered business model. Perennially ranked by U.S. News & World Report, the Princeton Review, and Colleges of Distinction as a top national university, West Georgia offers 86 fields of study, including business, computing, nursing, education, STEM, communication and digital media, social sciences, and the fine and performing arts. UWG generates a regional economic impact of more than $650 million annually and provides a safe, quality, and affordable university experience that connects students to post‑graduate career and leadership opportunities. UWG has been recognized by the Carnegie Foundation for its institutional commitment to community engagement through teaching, research and creative activities, and public service. West Georgia is one of only 119 U.S. colleges and universities to receive the elective classification in 2020 and is among only 359 institutions nationally. Dedicated to creating a first‑choice university for students, alumni, employees, and communities, UWG seeks employees who will advance and support the University’s mission of fulfilling the talent needs of western Georgia and the Atlanta metropolitan area, while contributing to the social, cultural, and economic development of the region and state.
Benefits The University of West Georgia offers a comprehensive total rewards package designed to support faculty and staff across multiple dimensions; health, wellness, financial security, and professional growth. Employees working at least 30 hours per week gain access to a range of health plans, including medical, dental, and vision, wellness programs, and robust retirement options through Georgia Teachers Retirement System (TRS), Optional Retirement Program, and voluntary 403(b) and 457(b) plans. Employees are granted 13 paid holidays and paid time off accruals and are eligible to participate in the University System of Georgia’s Tuition Assistance Program. Fringe benefits include a variety of resources focused on employee physical, mental, financial, and social well‑being through Acentra Employee Assistance Program in addition to personal financial advising with Captrust. UWG also offers exclusive discounts and special offers on entertainment, travel, and other products and services through the Perks at Work program, free access to the university recreation facility, discounted campus dining options, and more!
Location Our campus is located at 1601 Maple Street, Carrollton, GA 30118.
Faculty and staff members are expected to be physically present on campus as needed to support the in‑person educational experience and on‑campus vitality at the University of West Georgia. Depending upon teaching assignments and student demand, this could include the Carrollton or Newnan campuses.
Responsibilities
Strategic Outreach – Participate in developing and implementing outreach strategies to engage stopped‑out students, including collaboration with other departments including UCM, Registrar, Admissions, Advising, and Student Financial Services, and recruit them to return to UWG to complete their degree.
Degree Planning – Provide holistic support to students in the development of degree completion plans, including collaboration with other departments such as academic units, Advising, CAS, Student Financial Services, and the Registrar.
Student Support – Provide proactive, ongoing support to students, as needed, as they progress through their degree plan, helping them navigate curricular and other needs, access academic and financial services, etc.
Other – Monitor the progress of stopped‑out students who have returned and regularly assess the overall work and results of the initiative, including maintaining a database and tracking strategic and process revisions.
Required Qualifications
Masters Degree
Worked with college students in an academic context (advising, academic coaching, instruction, etc.)
Preferred Qualifications
Masters Degree
Familiarity with the institutional structure typical of higher education academic affairs and with higher education curriculum.
Proposed Salary $60,000-$65,000 Annually. Paid on a Monthly Basis.
Knowledge, Skills, & Abilities Effective oral and written communication skills and ability to adapt style of communication to differing audiences. Strong understanding of higher education institutions, specifically the functions of different divisions and units. Self‑directed and proactive approach to curriculum planning for students, taking into account students¿ goals and constraints as well as the university¿s academic services and offerings. Aptitude for managing multiple, ongoing tasks simultaneously. Attention to detail. Collaborative mindset with experience working across multiple departments.
Physical Requirements Lifting up to 15lbs Office Environment – Work normally performed in a typical interior work environment.
USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on‑line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on‑line at https://www.usg.edu/policymanual/section6/C2653.
Conditions of Employment Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of West Georgia as determined by the University of West Georgia in its sole discretion; confirmation of the credentials and employment history reflected in your application materials, reference checks; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre‑employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity The University of West Georgia is an equal employment, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of the University of West Georgia to recruit, hire, train, promote, and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50)
Other Information The mission of the University of West Georgia is to enable students, faculty, and staff to realize their full potential through academic engagement, supportive services, professional development, and a caring, student‑centered community. The institutional mission and daily operation of the University of West Georgia are guided by our values that support our vision to be the best place to work, learn, and succeed: ACHIEVEMENT, CARING, COLLABORATION, INCLUSIVENESS, INNOVATION, INTEGRITY, SUSTAINABILITY, and WISDOM.
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Location UWG Recruiting Location
Regular/Temporary Regular
Full/Part Time Full-Time
Job ID 293969
About Us Since 1906, the University of West Georgia (UWG) has been home to those who seek a transformative college experience. UWG is a leading residential, doctoral comprehensive university that offers a broad undergraduate and graduate curriculum based on a liberal arts foundation. Nestled among the pines on a picturesque 645 acres is the University of West Georgia- a hidden gem approximately 40 miles west of Atlanta. Serving approximately 16,000+ students, and offering more than 100 programs, UWG is committed to advancing innovative academic programs and a student-centered business model. Perennially ranked by U.S. News & World Report, the Princeton Review, and Colleges of Distinction as a top national university, West Georgia offers 86 fields of study, including business, computing, nursing, education, STEM, communication and digital media, social sciences, and the fine and performing arts. UWG generates a regional economic impact of more than $650 million annually and provides a safe, quality, and affordable university experience that connects students to post‑graduate career and leadership opportunities. UWG has been recognized by the Carnegie Foundation for its institutional commitment to community engagement through teaching, research and creative activities, and public service. West Georgia is one of only 119 U.S. colleges and universities to receive the elective classification in 2020 and is among only 359 institutions nationally. Dedicated to creating a first‑choice university for students, alumni, employees, and communities, UWG seeks employees who will advance and support the University’s mission of fulfilling the talent needs of western Georgia and the Atlanta metropolitan area, while contributing to the social, cultural, and economic development of the region and state.
Benefits The University of West Georgia offers a comprehensive total rewards package designed to support faculty and staff across multiple dimensions; health, wellness, financial security, and professional growth. Employees working at least 30 hours per week gain access to a range of health plans, including medical, dental, and vision, wellness programs, and robust retirement options through Georgia Teachers Retirement System (TRS), Optional Retirement Program, and voluntary 403(b) and 457(b) plans. Employees are granted 13 paid holidays and paid time off accruals and are eligible to participate in the University System of Georgia’s Tuition Assistance Program. Fringe benefits include a variety of resources focused on employee physical, mental, financial, and social well‑being through Acentra Employee Assistance Program in addition to personal financial advising with Captrust. UWG also offers exclusive discounts and special offers on entertainment, travel, and other products and services through the Perks at Work program, free access to the university recreation facility, discounted campus dining options, and more!
Location Our campus is located at 1601 Maple Street, Carrollton, GA 30118.
Faculty and staff members are expected to be physically present on campus as needed to support the in‑person educational experience and on‑campus vitality at the University of West Georgia. Depending upon teaching assignments and student demand, this could include the Carrollton or Newnan campuses.
Responsibilities
Strategic Outreach – Participate in developing and implementing outreach strategies to engage stopped‑out students, including collaboration with other departments including UCM, Registrar, Admissions, Advising, and Student Financial Services, and recruit them to return to UWG to complete their degree.
Degree Planning – Provide holistic support to students in the development of degree completion plans, including collaboration with other departments such as academic units, Advising, CAS, Student Financial Services, and the Registrar.
Student Support – Provide proactive, ongoing support to students, as needed, as they progress through their degree plan, helping them navigate curricular and other needs, access academic and financial services, etc.
Other – Monitor the progress of stopped‑out students who have returned and regularly assess the overall work and results of the initiative, including maintaining a database and tracking strategic and process revisions.
Required Qualifications
Masters Degree
Worked with college students in an academic context (advising, academic coaching, instruction, etc.)
Preferred Qualifications
Masters Degree
Familiarity with the institutional structure typical of higher education academic affairs and with higher education curriculum.
Proposed Salary $60,000-$65,000 Annually. Paid on a Monthly Basis.
Knowledge, Skills, & Abilities Effective oral and written communication skills and ability to adapt style of communication to differing audiences. Strong understanding of higher education institutions, specifically the functions of different divisions and units. Self‑directed and proactive approach to curriculum planning for students, taking into account students¿ goals and constraints as well as the university¿s academic services and offerings. Aptitude for managing multiple, ongoing tasks simultaneously. Attention to detail. Collaborative mindset with experience working across multiple departments.
Physical Requirements Lifting up to 15lbs Office Environment – Work normally performed in a typical interior work environment.
USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on‑line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on‑line at https://www.usg.edu/policymanual/section6/C2653.
Conditions of Employment Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of West Georgia as determined by the University of West Georgia in its sole discretion; confirmation of the credentials and employment history reflected in your application materials, reference checks; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre‑employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity The University of West Georgia is an equal employment, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of the University of West Georgia to recruit, hire, train, promote, and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50)
Other Information The mission of the University of West Georgia is to enable students, faculty, and staff to realize their full potential through academic engagement, supportive services, professional development, and a caring, student‑centered community. The institutional mission and daily operation of the University of West Georgia are guided by our values that support our vision to be the best place to work, learn, and succeed: ACHIEVEMENT, CARING, COLLABORATION, INCLUSIVENESS, INNOVATION, INTEGRITY, SUSTAINABILITY, and WISDOM.
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