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Cardinal Group

Leasing Team Member

Cardinal Group, Northeast Ithaca, New York, United States

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Location

210 E Green St, Ithaca, NY 14850, USA

Position

Leasing Team Member (Full-time, Non-Exempt)

Compensation

Salary range $16 - $18 (NY regulation) plus bonus potential.

Benefits

Health, vision, dental, pet insurance; 401(k) retirement plan; student loan assistance; licensing and continuing education reimbursement; parental leave; housing allowances or gifts.

Summary

The Leasing Team Member rewards people skills, sales experience, high energy, positive attitude and excellent performance with great earnings possibilities and outstanding advancement opportunities. The role strives for 100% occupancy through retention of existing residents, leasing current availability and pre-leasing of future availability.

Responsibilities Be an ambassador for customer service by consistently going above and beyond to ensure Cardinal customers are satisfied.

Utilize Cardinal Way of Leasing:

Warmly greet prospective clients

Answer incoming leasing calls

Determine needs and preferences

Professionally present the community and apartment homes

Utilize feature/benefit selling

Close the sale

Follow up

Complete all lease applications and lease file paperwork.

Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager.

Maintain cleanliness of the tour path to ensure a positive first impression of the community.

Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.

Participate in and assist with planning community events.

Assist with various additional community projects as assigned by the Community Manager.

Participate in Cardinal U training as required.>

Qualifications 1-2 years of customer service and sales experience.

High-energy and enjoys a fast pace environment.

Enjoys and takes pride in providing excellent service.

Great with people — warm, friendly and helpful in person and on the phone.

Basic computer skills: typing and writing ability for correspondence, memos, etc.

High School Diploma or equivalent.

Available evenings and weekends.

Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Preferred Experience Leasing Agent

Leasing Consultant

Leasing

Leasing Specialist

Work Environment

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

Physical Demands

Physical demands include the use of hands, standing, walking, reaching, climbing, stooping, and squatting. Incumbents must be able to access all exterior and interior parts of the property and amenities and operate in various weather conditions. Ability to push, pull, lift, carry, or maneuver of up to twenty (20) pounds. Vision abilities required: close, distance, color, peripheral, depth perception, and ability to adjust focus. Rare travel may be required.

Equal Opportunity Employer

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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