The Children's Trust (MA)
Receptionist - Per Diem
The Children's Trust (MA), Brockton, Massachusetts, United States, 02411
Program/Location:
Mens Addiction Treatment Center (MATC), Brockton Education/Licensure:
High School diploma or GED equivalent Pay:
$20-$23.50/hr Status:
Per Diem, Sunday-Saturday; 7am-3:30pm
About Us
High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southwestern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.
Receptionist Qualifications
High School diploma or GED equivalent
Knowledge of basic computer skills and software
Experience in office/secretarial environment
Must type at least 45 words per minute
Detail oriented
Ability to meet the public
Must present as professional and courteous at all times both internally and externally
Certification in the HPTC approved de-escalation program
Possess a good telephone manner
TB screening
Compliance with Federal Regulations, 42 CFR Part 2, Confidentiality of Alcohol and Drug Abuse Patients and HIPAA Regulations
Collects and enters data needed for various reports
Meet and greet all visitors and assist with their requests. When necessary, provide basic public relations with clear and adequate information
Maintain accurate visitor log and signed confidentiality visitor letters
Receive, screen, and direct all incoming switchboard telephone calls to the facility. Take messages when staff member is not available to receive call. Transfer the switchboard at the end of shift, to appropriate department
Receive all deliveries (other than dietary and housekeeping items) and distributes accordingly and able follow drop-off policy procedures
Maintain reception area – replenish of community handouts, neat appearance of area, proper working order of all office machines and reporting of any repairs to appropriate service company, provide assistance to employees needing assistance with proper machine use, secure all doors and windows of area at the end of shift
Sort, date-stamp and distribute all in-coming mail, to include patient mail
Sort, weigh and stamp all out-going mail (to include UPS and overnight packages). At end of day, responsible to arrange delivery to post-office any pre-stamped mail
Arrange postal machine postage and repairs
Tracking and up-dating of mail service changes, as needed
Maintain postage petty cash and weekly reconciliation
Maintain accurate office supply system – to include ordering and receipt of all office supplies. Verification of accurate delivery and return of any supplies, as needed. Comparison from one supplier to the next for best pricing available
Co‑ordinate emergency codes and evacuation procedures for the entire facility
Perform basic secretarial functions as assigned by COO and/or Supervisor
Attend mandatory training/meetings
Ability to respond to TTY and in‑house “Codes”
Utilizes universal precautions at all times
Demonstrates behaviors that recognize the rights of patients as defined by the patient rights
Other duties as assigned by the Director of Admissions / Utilization Management to insure safe and appropriate operation of the facility
Admit new clients into program
403B
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Mens Addiction Treatment Center (MATC), Brockton Education/Licensure:
High School diploma or GED equivalent Pay:
$20-$23.50/hr Status:
Per Diem, Sunday-Saturday; 7am-3:30pm
About Us
High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southwestern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.
Receptionist Qualifications
High School diploma or GED equivalent
Knowledge of basic computer skills and software
Experience in office/secretarial environment
Must type at least 45 words per minute
Detail oriented
Ability to meet the public
Must present as professional and courteous at all times both internally and externally
Certification in the HPTC approved de-escalation program
Possess a good telephone manner
TB screening
Compliance with Federal Regulations, 42 CFR Part 2, Confidentiality of Alcohol and Drug Abuse Patients and HIPAA Regulations
Collects and enters data needed for various reports
Meet and greet all visitors and assist with their requests. When necessary, provide basic public relations with clear and adequate information
Maintain accurate visitor log and signed confidentiality visitor letters
Receive, screen, and direct all incoming switchboard telephone calls to the facility. Take messages when staff member is not available to receive call. Transfer the switchboard at the end of shift, to appropriate department
Receive all deliveries (other than dietary and housekeeping items) and distributes accordingly and able follow drop-off policy procedures
Maintain reception area – replenish of community handouts, neat appearance of area, proper working order of all office machines and reporting of any repairs to appropriate service company, provide assistance to employees needing assistance with proper machine use, secure all doors and windows of area at the end of shift
Sort, date-stamp and distribute all in-coming mail, to include patient mail
Sort, weigh and stamp all out-going mail (to include UPS and overnight packages). At end of day, responsible to arrange delivery to post-office any pre-stamped mail
Arrange postal machine postage and repairs
Tracking and up-dating of mail service changes, as needed
Maintain postage petty cash and weekly reconciliation
Maintain accurate office supply system – to include ordering and receipt of all office supplies. Verification of accurate delivery and return of any supplies, as needed. Comparison from one supplier to the next for best pricing available
Co‑ordinate emergency codes and evacuation procedures for the entire facility
Perform basic secretarial functions as assigned by COO and/or Supervisor
Attend mandatory training/meetings
Ability to respond to TTY and in‑house “Codes”
Utilizes universal precautions at all times
Demonstrates behaviors that recognize the rights of patients as defined by the patient rights
Other duties as assigned by the Director of Admissions / Utilization Management to insure safe and appropriate operation of the facility
Admit new clients into program
403B
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr