The Sports Facilities Advisory & Management
Events Team Member - Emerald Acres Sports Connection
The Sports Facilities Advisory & Management, Mattoon, Illinois, United States, 61938
EVENTS TEAM MEMBER - Emerald Acres Sports Connection
Sports Facilities Management, LLC
LOCATION: Mattoon, IL
DEPARTMENT: EVENTS
REPORTS TO: EVENT MANAGER
STATUS: PART-TIME (NON-EXEMPT)
ABOUT THE COMPANY Emerald Acres Sports Connection is a premier sport, recreation, and entertainment destination focused on improving the health and economic vitality of Mattoon, IL. You will be joining a championship-level team focused on fun, fulfillment, and service built to enrich the community as well as your career and personal growth.
Emerald Acres Sports Connection is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY The Events Team Member is expected to provide excellent guest service while working in various departments of the venue. This position involves guest services, food and beverage departments, facility maintenance, and events.
PRIMARY RESPONSIBILITIES
Interacting and assisting guests as needed
Assist with events from set up to take down
Stock, maintain, and clean the facility as necessary throughout shifts
Perform various tasks related to scheduled work area
Resolve all guest concerns and complaints and/or direct to appropriate Manager
Complete special projects, daily assignments and other duties as directed by management
MINIMUM QUALIFICATIONS
Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance necessary
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast-paced environment
Must have excellent guest service skills
Must be detail-oriented and have outstanding organizational skills
Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow Team Members
Must work well with others
Must take personal initiative for the betterment of the team and venue
Commitment to the safety and well-being of others
WORKING CONDITIONS AND PHYSICAL DEMANDS
Must be able to lift 30 pounds waist high
May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend
Will be required to operate a computer
Facility has intermittent noise
PREFERRED
Have a basic understanding of sports
#J-18808-Ljbffr
Sports Facilities Management, LLC
LOCATION: Mattoon, IL
DEPARTMENT: EVENTS
REPORTS TO: EVENT MANAGER
STATUS: PART-TIME (NON-EXEMPT)
ABOUT THE COMPANY Emerald Acres Sports Connection is a premier sport, recreation, and entertainment destination focused on improving the health and economic vitality of Mattoon, IL. You will be joining a championship-level team focused on fun, fulfillment, and service built to enrich the community as well as your career and personal growth.
Emerald Acres Sports Connection is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY The Events Team Member is expected to provide excellent guest service while working in various departments of the venue. This position involves guest services, food and beverage departments, facility maintenance, and events.
PRIMARY RESPONSIBILITIES
Interacting and assisting guests as needed
Assist with events from set up to take down
Stock, maintain, and clean the facility as necessary throughout shifts
Perform various tasks related to scheduled work area
Resolve all guest concerns and complaints and/or direct to appropriate Manager
Complete special projects, daily assignments and other duties as directed by management
MINIMUM QUALIFICATIONS
Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance necessary
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast-paced environment
Must have excellent guest service skills
Must be detail-oriented and have outstanding organizational skills
Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow Team Members
Must work well with others
Must take personal initiative for the betterment of the team and venue
Commitment to the safety and well-being of others
WORKING CONDITIONS AND PHYSICAL DEMANDS
Must be able to lift 30 pounds waist high
May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend
Will be required to operate a computer
Facility has intermittent noise
PREFERRED
Have a basic understanding of sports
#J-18808-Ljbffr