Citizens Bank
Senior QA/QC Specialist – Collections & Recovery
Citizens Bank, Johnston, Rhode Island, us, 02919
A leading financial institution is seeking a Consumer QA QC Sr. Specialist in Johnston, RI. This role involves monitoring and processing high-risk requests to prevent errors and enhance customer experiences. Ideal candidates should have 1-3 years of experience within the financial industry and strong organizational and communication skills. Proficiency in Microsoft Suite is required. The position offers a 40-hour work week with an in-office schedule four days a week, ensuring a collaborative workspace for optimal performance.
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