Logo
PepsiCo

Field Service Technician (Level 1)

PepsiCo, Cheektowaga, New York, United States

Save Job

Position Summary PBNA $26.95 / hour. An entry‑level skilled position focused on training and skill development. Responsible for installation, set‑up, repair, and ongoing maintenance of vending, cooling, and fountain equipment at customer accounts. Diagnoses equipment problems, uses judgment to determine how to best repair or replace, and works independently with frequent customer contact. Must pass Pepsi Pro certification within the required timeframe.

Physical Requirements May require lifting, carrying, pulling and/or moving between 20 and 45 pounds repeatedly over the workday, kneeling, squatting, crouching, crawling, and bending when making repairs, often in low places. Position may require moving vending machines weighing 800–1,200 pounds.

Primary Accountabilities

Repair and perform preventative maintenance on marketing equipment.

Unload and reload products as necessary.

Educate customers on basic equipment repair and upkeep procedures.

Install equipment by making holes and routing lines to connect products to dispensing units, connecting water and gas supplies, and locating drains for units with ice. For box syrup, build racks and connect lines.

Fill installed equipment and adjust to proper mixture.

Drive to locations, evaluate situations, and perform necessary work (may include plumbing, electricity, refrigeration, carpentry).

Collect accurate and complete equipment and customer information.

Remove old parts and replace with new parts.

Maintain parts inventory on service truck.

Establish positive relationships with contacts at service calls.

Complete documentation on e‑pad after each call.

Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle).

Follow all safety requirements, regulations, and processes.

Follow all driving rules and regulations when operating company vehicle.

Complete all job‑role training modules (Pepsi Pro training).

Build competence and skill in diagnosis and repair of beverage‑industry equipment.

Maintain regular, reliable, predictable attendance.

Basic Qualifications

18 years or older.

21 years or older if a valid U.S. CDL is required.

CDL license with Non‑Excepted Interstate Status (if applicable). California locations except Stockton accept both non‑excepted intrastate and interstate status; Stockton requires only non‑excepted interstate status.

Pass DOT Physical and DOT Road‑test if required.

Adhere to DOT Regulations.

Ability to communicate effectively in English if CDL required.

Helpful Experience

Working with mechanical systems (troubleshooting and repairing appliances, basic household repair, operating hand and power tools).

Serving customers (resolving issues, communicating with store managers, following up on requests).

Working with basic refrigeration systems (understanding refrigeration cycle, Freon, compressors, evaporators, condensers).

Working with electrical systems (understanding flow, wiring, outlets).

Working with plumbing (drains, water supply, ice makers, shut‑off valves, sweating copper, filtration systems).

Equipment installation (HVAC, refrigeration, auto, copiers, fountain products).

Equal Employment Opportunity Statement PepsiCo is an Equal Opportunity Employer committed to providing a workplace that values diversity, inclusion, and equitable opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability status. PepsiCo will consider applicants with criminal histories in accordance with the Fair Credit Reporting Act and local fair‑chance ordinances. For more information about your EEO rights, please download the “EEO is the Law” documents or view the PepsiCo EEO Policy. Pay transparency information is available upon request.

#J-18808-Ljbffr