Stryker
Associate Field Service Representative - Las Vegas
Join
Stryker
as an Associate Field Service Representative.
Summary As the Associate Field Service Representative, you will perform independent or supervised on-site installations, preventive maintenance, and repairs of equipment. You will maintain customer satisfaction by providing phone and on-site support, verifying and approving the operational quality of Stryker systems and equipment. This field-based role is centered in Las Vegas, NV, and surrounding areas, with up to 50% travel across Nevada and nearby states for hospitals or surgery centers.
What You Will Do
Expert Maintenance & Repairs – Ensure optimal operation of Stryker robotic systems and instrumentation through skilled troubleshooting, repair, and preventive maintenance.
Customer Relationship Management – Act as the primary liaison between Stryker and customers, addressing technical and administrative needs with professionalism and expertise.
Performance-Driven Impact – Help Stryker exceed financial goals and performance metrics by delivering top-tier service.
Customer Satisfaction & Renewals – Provide outstanding service to foster strong relationships that lead to contract renewals.
Sales & Growth Collaboration – Work with Account Executives and MPS team members to identify and communicate potential sales opportunities and customer feedback.
Inventory & Equipment Management – Oversee and maintain field inventory, tools, test equipment, and technical documentation to ensure seamless service operations.
Proactive Service & Maintenance – Independently schedule and perform preventive maintenance, engineering updates (ECNs), and technical upgrades as needed.
Travel & Training Opportunities – Support team members in other territories, assist at industry events, and train customers on equipment operation, software updates, and system maintenance.
What You Need Required
High school diploma or equivalent.
3+ years of relevant experience.
Preferred
Associate or bachelor’s degree, preferably in Engineering.
Previous experience as a technical field service professional or in a relevant capacity.
$29.42 – $40.69/hr., plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
Posted January 7, 2026
Health and financial benefits include medical, prescription drug, dental, vision, critical illness, accident, hospital indemnity, personalized healthcare support, wellbeing program, and tobacco cessation program. Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.
Employment Information
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Other
Industries: Appliances, Electrical, and Electronics Manufacturing, Industrial Machinery Manufacturing, and Medical Equipment Manufacturing
Pay rate will not be below any applicable local minimum wage rates.
Referrals increase your chances of interviewing at Stryker by 2x.
#J-18808-Ljbffr
Stryker
as an Associate Field Service Representative.
Summary As the Associate Field Service Representative, you will perform independent or supervised on-site installations, preventive maintenance, and repairs of equipment. You will maintain customer satisfaction by providing phone and on-site support, verifying and approving the operational quality of Stryker systems and equipment. This field-based role is centered in Las Vegas, NV, and surrounding areas, with up to 50% travel across Nevada and nearby states for hospitals or surgery centers.
What You Will Do
Expert Maintenance & Repairs – Ensure optimal operation of Stryker robotic systems and instrumentation through skilled troubleshooting, repair, and preventive maintenance.
Customer Relationship Management – Act as the primary liaison between Stryker and customers, addressing technical and administrative needs with professionalism and expertise.
Performance-Driven Impact – Help Stryker exceed financial goals and performance metrics by delivering top-tier service.
Customer Satisfaction & Renewals – Provide outstanding service to foster strong relationships that lead to contract renewals.
Sales & Growth Collaboration – Work with Account Executives and MPS team members to identify and communicate potential sales opportunities and customer feedback.
Inventory & Equipment Management – Oversee and maintain field inventory, tools, test equipment, and technical documentation to ensure seamless service operations.
Proactive Service & Maintenance – Independently schedule and perform preventive maintenance, engineering updates (ECNs), and technical upgrades as needed.
Travel & Training Opportunities – Support team members in other territories, assist at industry events, and train customers on equipment operation, software updates, and system maintenance.
What You Need Required
High school diploma or equivalent.
3+ years of relevant experience.
Preferred
Associate or bachelor’s degree, preferably in Engineering.
Previous experience as a technical field service professional or in a relevant capacity.
$29.42 – $40.69/hr., plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
Posted January 7, 2026
Health and financial benefits include medical, prescription drug, dental, vision, critical illness, accident, hospital indemnity, personalized healthcare support, wellbeing program, and tobacco cessation program. Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.
Employment Information
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Other
Industries: Appliances, Electrical, and Electronics Manufacturing, Industrial Machinery Manufacturing, and Medical Equipment Manufacturing
Pay rate will not be below any applicable local minimum wage rates.
Referrals increase your chances of interviewing at Stryker by 2x.
#J-18808-Ljbffr