Accenture
Group Insurance Billing Analyst
Responsibilities
Support Receivable and Suspense Management over an assigned book of business consisting of mid-level or complex customers
Responsible to code regular entries for distribution to accounts, audits disbursements, vouchers, debit and credit memos, etc.
Accountable for the resolution of Billing Related Customer issues through coordinated efforts with internal and external stakeholders
Support special internal functional projects and ad hoc requests
Able to work cohesively with Subject Matter Experts to support the national billing day to day tasks, able to anticipate, identify, and resolve complex issues problems
Able to escalates, communicate risks issues to supervisor and help with the resolution
Performs incident notification and escalation to ensure problems requests issues are communicated effectively and receive proper management attention
Able to understand root causes for customer dissatisfaction and recommend new tools and or articulating how existing tools can improve overall customer satisfaction
Expected to adhere to client Service Level Agreements and department s product s key performance requirements and any reporting
Basic understanding of how New Business, Enrollment and Eligibility impacts the billing function
Able to utilize strong organizational skills to manage multiple priorities while working under tight time constraints, possesses ability to work through ambiguity, and work effectively with various vendors with strong interpersonal skills
Basic Qualifications
Minimum 2 years’ experience in Billing, A/R Reconciliation and/or Collections
Preferred Qualifications
Experience researching, resolving, tracking and following-up on financial issues inquiries such as outstanding balances
Direct customer service issue resolution and client interaction experience
MS Excel to include Reporting, Reconciling, Pivot Tables, VLOOKUPS
Prior experience in Medical/Insurance Billing
Experience with payment allocation software
Professional Skills Requirements
Experience with MS Office to include Excel
Strong written and verbal communication skills
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an ongoing basis and there is no fixed deadline to apply.
Equal Employment Opportunity Statement: We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship or any other basis protected by federal, state, or local law.
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Responsibilities
Support Receivable and Suspense Management over an assigned book of business consisting of mid-level or complex customers
Responsible to code regular entries for distribution to accounts, audits disbursements, vouchers, debit and credit memos, etc.
Accountable for the resolution of Billing Related Customer issues through coordinated efforts with internal and external stakeholders
Support special internal functional projects and ad hoc requests
Able to work cohesively with Subject Matter Experts to support the national billing day to day tasks, able to anticipate, identify, and resolve complex issues problems
Able to escalates, communicate risks issues to supervisor and help with the resolution
Performs incident notification and escalation to ensure problems requests issues are communicated effectively and receive proper management attention
Able to understand root causes for customer dissatisfaction and recommend new tools and or articulating how existing tools can improve overall customer satisfaction
Expected to adhere to client Service Level Agreements and department s product s key performance requirements and any reporting
Basic understanding of how New Business, Enrollment and Eligibility impacts the billing function
Able to utilize strong organizational skills to manage multiple priorities while working under tight time constraints, possesses ability to work through ambiguity, and work effectively with various vendors with strong interpersonal skills
Basic Qualifications
Minimum 2 years’ experience in Billing, A/R Reconciliation and/or Collections
Preferred Qualifications
Experience researching, resolving, tracking and following-up on financial issues inquiries such as outstanding balances
Direct customer service issue resolution and client interaction experience
MS Excel to include Reporting, Reconciling, Pivot Tables, VLOOKUPS
Prior experience in Medical/Insurance Billing
Experience with payment allocation software
Professional Skills Requirements
Experience with MS Office to include Excel
Strong written and verbal communication skills
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an ongoing basis and there is no fixed deadline to apply.
Equal Employment Opportunity Statement: We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship or any other basis protected by federal, state, or local law.
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