Customer Support Analytics & Insights Specialist

A major airline is seeking a Customer Support Performance Analytics Analyst to conduct auditing, reporting, and analytics on performance metrics for Customer Support. This role requires strong data analysis skills, the ability to create automated reporting dashboards, and collaboration with leadership for performance improvements. Candidates must hold a High School Diploma, have a year of relevant experience, and demonstrate proficiency in SQL and data visualization software. A flexible work arrangement is offered with potential occasional travel. #J-18808-Ljbffr