JetBlue
A leading airline company is looking for a Customer Support Performance Analytics Analyst. This role involves auditing and reporting on performance metrics to drive improvements across Customer Support. Responsibilities include creating automated reporting dashboards and analyzing individual Crewmember performance data. Candidates should possess a high school diploma or GED, have data analysis skills, and experience using BI tools like Tableau and Power BI. They should demonstrate strong communication and analytical skills, with the flexibility to work remotely.
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