DH Pace
Job Description
Why DH Pace?
The DH Pace Company is a family‑owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
DH Pace Company, Inc.
in
Seattle, WA , aspires to hire an
Operations Manager
who will actively manage our Commercial Operations Department. As the Operations Manager, you will manage the Seattle commercial installation and/or service departments which perform commercial work in the Seattle Metropolitan area. Product knowledge NOT required, however, experience managing a service or installation team responsible for servicing or installing mechanical and/or electrical products and/or equipment in homes is preferred.
Pay range starting at $100,000 based on experience
Position Overview
Responsible for managing daily commercial service or installation department operations of garage doors performed throughout the Seattle Metro Area by our skilled teams
Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs
Manage and directly assist with employee job scheduling, dispatching and provide assistance with technical/mechanical trouble‑shooting/problem solving to ensure customer commitments are properly executed and expectations are met
Effectively communicate with customers ensuring the highest quality customer service is always provided while managing job in a fashion that's below budget and profitable
Monitor manpower, workload, employee performance and develop, train and hire service technicians and installers, office administrative personnel and interns/management trainees with a focus on improving individual performance of all staff you manage through daily, monthly and annual performance reviews
Other responsibilities as assigned
Qualifications
3-5 years of Management experience preferred; ideally will have supervisory or managerial responsibilities with a company that services or installs new equipment/products.
Must have the capability of managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
Core Work Hours: Monday - Friday with emergency / after-hours call rotation.
Must possess a Valid Driver's License
Our benefit offerings include
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
and more!
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of other employees or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
#J-18808-Ljbffr
DH Pace Company, Inc.
in
Seattle, WA , aspires to hire an
Operations Manager
who will actively manage our Commercial Operations Department. As the Operations Manager, you will manage the Seattle commercial installation and/or service departments which perform commercial work in the Seattle Metropolitan area. Product knowledge NOT required, however, experience managing a service or installation team responsible for servicing or installing mechanical and/or electrical products and/or equipment in homes is preferred.
Pay range starting at $100,000 based on experience
Position Overview
Responsible for managing daily commercial service or installation department operations of garage doors performed throughout the Seattle Metro Area by our skilled teams
Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs
Manage and directly assist with employee job scheduling, dispatching and provide assistance with technical/mechanical trouble‑shooting/problem solving to ensure customer commitments are properly executed and expectations are met
Effectively communicate with customers ensuring the highest quality customer service is always provided while managing job in a fashion that's below budget and profitable
Monitor manpower, workload, employee performance and develop, train and hire service technicians and installers, office administrative personnel and interns/management trainees with a focus on improving individual performance of all staff you manage through daily, monthly and annual performance reviews
Other responsibilities as assigned
Qualifications
3-5 years of Management experience preferred; ideally will have supervisory or managerial responsibilities with a company that services or installs new equipment/products.
Must have the capability of managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
Core Work Hours: Monday - Friday with emergency / after-hours call rotation.
Must possess a Valid Driver's License
Our benefit offerings include
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
and more!
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of other employees or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
#J-18808-Ljbffr