Randstad Digital Americas
6 Contract Openings (1 & Done) - Annuities Support Specialist - Req 2
Randstad Digital Americas, West Des Moines, Iowa, United States, 50265
6 Contract Openings (1 & Done) – Annuities Support Specialist – Req 2
Join Randstad Digital Americas as an Annuities Support Specialist in a call‑center environment focused on inbound calls about annuity portfolios (no annuity knowledge required). The position is 8 am to 5 pm, West Des Moines, Iowa. The role is contract with a possibility to transition to permanent. Hourly compensation ranges from $20 to $25 per hour, and an associate’s degree is preferred.
Job Summary Support customers post‑issue, handle address changes, answer claims questions, assist with funding decisions, tax inquiries, and other annuity‑related tasks. Expect approximately 50+ calls a day.
Responsibilities
Assist customers “post‑issue” with their annuity policies.
Process address changes, address claims inquiries, and funding decisions.
Provide assistance with tax inquiries and ancillary annuity support tasks.
Handle a volume of roughly 50+ inbound calls daily.
Qualifications
Call‑center experience.
Excellent customer service skills.
Availability for 8 am–5 pm schedule.
Equal Opportunity Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Benefits In addition to pay, Randstad Digital offers a comprehensive benefits package (medical, prescription, dental, vision, AD&D, life insurance, short‑term disability, and a 401(k) plan) based on eligibility.
This posting is open for thirty (30) days.
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Job Summary Support customers post‑issue, handle address changes, answer claims questions, assist with funding decisions, tax inquiries, and other annuity‑related tasks. Expect approximately 50+ calls a day.
Responsibilities
Assist customers “post‑issue” with their annuity policies.
Process address changes, address claims inquiries, and funding decisions.
Provide assistance with tax inquiries and ancillary annuity support tasks.
Handle a volume of roughly 50+ inbound calls daily.
Qualifications
Call‑center experience.
Excellent customer service skills.
Availability for 8 am–5 pm schedule.
Equal Opportunity Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Benefits In addition to pay, Randstad Digital offers a comprehensive benefits package (medical, prescription, dental, vision, AD&D, life insurance, short‑term disability, and a 401(k) plan) based on eligibility.
This posting is open for thirty (30) days.
#J-18808-Ljbffr