Darktrace Ltd
As a modern‑day Marketing Operations Manager, this candidate should demonstrate AI‑first thinking and will be responsible for managing and optimizing the systems, processes, and integrations that power the marketing organization. This role ensures data accuracy, campaign efficiency, and seamless coordination between marketing, sales, and business operations through the effective use of AI, marketing technology, and CRM.
This role will oversee system integrations (including HubSpot and Salesforce), manage workflow and campaign automation, troubleshoot sync and data‑flow issues, explore new technology investments, and work closely with the Director of Marketing Operations to ensure any new requests for major SaaS or other technology go through an overall review prior to vendor onboarding. The review includes comparisons with equivalent SaaS, gap analysis, and feature‑set reviews.
Additional duties include supporting process‑improvement initiatives, documentation, and vendor management to ensure operational excellence across the marketing technology stack.
Required Experience & Knowledge
5‑7+ years of experience in marketing operations, marketing automation, or CRM system management.
Hands‑on experience with HubSpot Marketing Hub and Salesforce CRM.
Experience managing workflows, integrations, and lead‑management processes between marketing and CRM systems.
Familiarity with JIRA or similar project‑management/ticketing systems.
Preferred: Exposure to marketing technology vendor management and procurement processes.
Willing to work in a hybrid work model out of the Darktrace New York office.
Annual salary between $110,000‑$120,000, based on experience.
Benefits
100% medical, dental, and vision insurance, plus dependents
Paid parental leave
Pet insurance discount
Life insurance
Commuter benefits
401(k)
Employee Assistance Program
#J-18808-Ljbffr
This role will oversee system integrations (including HubSpot and Salesforce), manage workflow and campaign automation, troubleshoot sync and data‑flow issues, explore new technology investments, and work closely with the Director of Marketing Operations to ensure any new requests for major SaaS or other technology go through an overall review prior to vendor onboarding. The review includes comparisons with equivalent SaaS, gap analysis, and feature‑set reviews.
Additional duties include supporting process‑improvement initiatives, documentation, and vendor management to ensure operational excellence across the marketing technology stack.
Required Experience & Knowledge
5‑7+ years of experience in marketing operations, marketing automation, or CRM system management.
Hands‑on experience with HubSpot Marketing Hub and Salesforce CRM.
Experience managing workflows, integrations, and lead‑management processes between marketing and CRM systems.
Familiarity with JIRA or similar project‑management/ticketing systems.
Preferred: Exposure to marketing technology vendor management and procurement processes.
Willing to work in a hybrid work model out of the Darktrace New York office.
Annual salary between $110,000‑$120,000, based on experience.
Benefits
100% medical, dental, and vision insurance, plus dependents
Paid parental leave
Pet insurance discount
Life insurance
Commuter benefits
401(k)
Employee Assistance Program
#J-18808-Ljbffr