Senior Service Desk Manager: ITIL, ServiceNow & Automation

A major staffing agency is seeking a ServiceDesk Manager in Charlotte, NC. This role involves overseeing the service desk operations, ensuring high-quality support, and implementing ITIL best practices. Candidates should have a Bachelor's degree, ITIL certification, and 5–10 years of experience. The competitive compensation ranges from $90,000 to $112,500, along with comprehensive benefits including medical and 401(k). Join a team focused on service excellence and continual improvement. #J-18808-Ljbffr