Merlin Entertainments
The Executive Assistant (EA) provides high-level administrative and operational support to senior leaders within the North America Hub. This role is critical to ensuring smooth day-to-day operations, effective executive support, and a consistent employee experience across onboarding, engagement, and Hub coordination. The EA acts as a trusted partner to leaders, enabling them to focus on strategic and people-focused priorities by managing logistics, communications, and cross-functional coordination.
Key Responsibilities Executive & Leadership Support
Provide proactive administrative support to senior leaders, including calendar management, meeting coordination, travel arrangements, and expense processing.
Prepare agendas, meeting materials, presentations, and follow-up actions; track deliverables and deadlines.
Act as a central point of contact for executive communications, prioritizing requests and ensuring timely responses.
Support confidential matters with discretion and professionalism.
Onboarding & Pre-Onboarding Coordination
Coordinate day‑one readiness for new hires, including induction planning and new hire communications.
Partner with IT, Facilities, and business teams to ensure equipment ordering, system access, and workspace setup are completed on time.
Manage workspace planning and approvals, including desk assignments and office logistics.
Support day‑one orientation activities, tours, introductions, and work authorization coordination as needed.
Hub Operations & Coordination
Support the operational rhythm of the North America Hub by coordinating meetings, communications, and shared resources.
Assist with tracking key Hub initiatives, timelines, and action items to ensure follow‑through.
Maintain organized records, documents, and trackers related to Hub activities and leadership priorities.
Serve as a liaison between executives, Hub teams, and cross‑functional partners.
Culture, Wellbeing & Engagement Support
Support culture and engagement initiatives, including team events, recognition activities, and wellbeing efforts.
Assist with planning and logistics for team meetings, town halls, and Hub‑wide events.
Help ensure a consistent and welcoming employee experience across the Hub.
Qualifications & Experience Qualifications
3–5+ years of experience supporting senior leaders in an Executive Assistant or similar role.
Strong organizational and time‑management skills with the ability to manage multiple priorities.
High level of professionalism, discretion, and attention to detail.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office and collaboration tools; comfort working across systems and platforms.
Ability to work independently, anticipate needs, and operate effectively in a fast‑paced, evolving environment.
Benefits
Excellent health care options (medical, dental, and vision that encourage preventative care).
Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
Merlin Magic Pass for friends and family to enjoy the parks & attractions
Recognition Programs and Rewards
401(k) program with company match
Tuition reimbursement programs
Numerous learning and advancement opportunities
Pay Range Competitive
Seniority level Mid‑Senior level
Employment type Part‑time
Job function Administrative
Industries Entertainment Providers
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Key Responsibilities Executive & Leadership Support
Provide proactive administrative support to senior leaders, including calendar management, meeting coordination, travel arrangements, and expense processing.
Prepare agendas, meeting materials, presentations, and follow-up actions; track deliverables and deadlines.
Act as a central point of contact for executive communications, prioritizing requests and ensuring timely responses.
Support confidential matters with discretion and professionalism.
Onboarding & Pre-Onboarding Coordination
Coordinate day‑one readiness for new hires, including induction planning and new hire communications.
Partner with IT, Facilities, and business teams to ensure equipment ordering, system access, and workspace setup are completed on time.
Manage workspace planning and approvals, including desk assignments and office logistics.
Support day‑one orientation activities, tours, introductions, and work authorization coordination as needed.
Hub Operations & Coordination
Support the operational rhythm of the North America Hub by coordinating meetings, communications, and shared resources.
Assist with tracking key Hub initiatives, timelines, and action items to ensure follow‑through.
Maintain organized records, documents, and trackers related to Hub activities and leadership priorities.
Serve as a liaison between executives, Hub teams, and cross‑functional partners.
Culture, Wellbeing & Engagement Support
Support culture and engagement initiatives, including team events, recognition activities, and wellbeing efforts.
Assist with planning and logistics for team meetings, town halls, and Hub‑wide events.
Help ensure a consistent and welcoming employee experience across the Hub.
Qualifications & Experience Qualifications
3–5+ years of experience supporting senior leaders in an Executive Assistant or similar role.
Strong organizational and time‑management skills with the ability to manage multiple priorities.
High level of professionalism, discretion, and attention to detail.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office and collaboration tools; comfort working across systems and platforms.
Ability to work independently, anticipate needs, and operate effectively in a fast‑paced, evolving environment.
Benefits
Excellent health care options (medical, dental, and vision that encourage preventative care).
Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
Merlin Magic Pass for friends and family to enjoy the parks & attractions
Recognition Programs and Rewards
401(k) program with company match
Tuition reimbursement programs
Numerous learning and advancement opportunities
Pay Range Competitive
Seniority level Mid‑Senior level
Employment type Part‑time
Job function Administrative
Industries Entertainment Providers
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