WPS
Wood Personnel is working with a leading manufacturer of innovative, high-tech performance tires in Nashville, TN to identify a Spanish Bilingual Customer Service Representative to join their team. They are seeking someone who is customer-oriented with previous call center experience and can display elevated levels of professionalism. Excellent attendance and reliability is a must.
Compensation:
In Office (No remote options)
$22/hour
Monday through Friday; 8:00am 5:00pm
Health insurance office during temporary period
Weekly pay
Requirements:
Must be fluent in English and Spanish
Experience in tire industry or related industries a plus
Previous Call Center experience
Customer Service experience
Strong organizational skills with great attention to detail
Proficiency in Microsoft Office specifically Excel
Excellent ability to multi-task
Professional and courteous phone presence
Responsibilities:
Answer inbound calls and emails to address customer questions and inquiries
Receive and answer simple to complex customer inquiries for all products through specialized technical knowledge of products and usage
Answer technical questions that are related to tires and their warranties
Process customers complaints and give appropriate warranty
Research and obtain resolution of a variety of customer complaints and issues
Keep up with the competitors product information and tire industry regulations
Any other duties/responsibilities as assigned by management
Bilingual Customer Service Representative • Nashville, TN, US
#J-18808-Ljbffr
Compensation:
In Office (No remote options)
$22/hour
Monday through Friday; 8:00am 5:00pm
Health insurance office during temporary period
Weekly pay
Requirements:
Must be fluent in English and Spanish
Experience in tire industry or related industries a plus
Previous Call Center experience
Customer Service experience
Strong organizational skills with great attention to detail
Proficiency in Microsoft Office specifically Excel
Excellent ability to multi-task
Professional and courteous phone presence
Responsibilities:
Answer inbound calls and emails to address customer questions and inquiries
Receive and answer simple to complex customer inquiries for all products through specialized technical knowledge of products and usage
Answer technical questions that are related to tires and their warranties
Process customers complaints and give appropriate warranty
Research and obtain resolution of a variety of customer complaints and issues
Keep up with the competitors product information and tire industry regulations
Any other duties/responsibilities as assigned by management
Bilingual Customer Service Representative • Nashville, TN, US
#J-18808-Ljbffr