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Emboss Design

Business Operations Administrator & Executive Support Manager

Emboss Design, Cincinnati, Ohio, United States, 45208

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Business Operations Administrator & Executive Support Manager Full-Time | Cincinnati / Northern Kentucky (Hybrid or In-Office Preferred)

Emboss is a mission-driven architecture and interior design firm seeking a full-time Business Operations Administrator & Executive Support Manager to own our administrative backbone and provide direct executive support to the CEO.

This is an execution-focused role that sits close to the CEO and keeps the business running cleanly, calmly, and predictably.

This role requires comfort moving forward with incomplete information and the ability to make reasonable judgment calls without step-by-step direction. Not every process will be perfectly defined in advance. Progress and follow-through matter.

This role does not include people management or leadership authority.

What You’ll Do

Manage the CEO’s email inbox, calendar, scheduling, and follow-through

Act as a filter so executive attention is focused on decisions, not logistics

Handle business operations administration, including insurance, payroll coordination, and HR paperwork

Track staffing data and maintain operational visibility dashboards

Document SOPs and improve internal systems

Use AI daily to streamline workflows, organize information, and reduce manual work

AI Fluency (Required) AI is a core operating tool at Emboss, not an experiment.

You must be fluent and comfortable:

Using AI tools (such as ChatGPT or similar) daily

Building AI-supported systems for task tracking, staffing visibility, and documentationUsing AI to accelerate action, not delay it

Candidates who prefer highly manual workflows or need perfect clarity before acting will not be a fit.

What We’re Looking For

Strong operational judgment and follow-through

Comfort operating without perfect clarity

Demonstrated AI fluency (non-negotiable)

Experience in business operations, administrative management, or executive support

Enjoys momentum, iteration, and improving systems in real time

Compensation & Structure

Three-month contract trial period

Post-trial salary range: $75,000–$92,000

Benefits include PTO, health insurance contribution, and retirement options

Application Process Please apply through LinkedIn.

Selected candidates will be invited to complete a short questionnaire and a Culture Index assessment as part of the next step.

If you enjoy making complex environments feel simpler, calmer, and more contained, we’d love to hear from you.

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