Senior IT Service Desk Leader — ITIL4, ServiceNow, TS/SCI

A leading defense contractor is seeking a Senior IT Service Desk Manager in Fort Belvoir, VA. This transformative role involves leading a high-profile DOD contract, enhancing ITIL4 processes, and overseeing the Service Desk operations. Ideal candidates will possess a bachelor’s degree with extensive service desk management experience, active DOD TS/SCI clearance, and leadership skills. The position focuses on optimizing performance, ensuring high-level service delivery, and contributing to a culture of continuous improvement. #J-18808-Ljbffr