Havenpark Communities
Havenpark Communities Provided Pay Range
This range is provided by Havenpark Communities. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range $52,500.00/yr - $85,000.00/yr
About the Company Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 80+ communities and more than 25,000 homesites throughout the U.S. We are experiencing intentional and rapid growth by continuously acquiring communities.
At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. Our culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.
Job Overview As a Community Manager, you will maintain a best-in-class, customer‑centric culture while delivering an exceptional employee experience. Your responsibilities will include, but are not limited to, achieving operational excellence by managing net operating income, occupancy, collections, and home sales. Annual or semi‑annual travel may be required for this role.
Responsibilities
Team Management and Leadership (30% of time)
Cultivate employee satisfaction within your community
Ensure the community is meeting or exceeding monthly and quarterly goals related to NOI, occupancy, collections, and home sales
Consistently execute Havenpark’s standard operating procedures and policies to achieve full operational excellence
Demonstrate Havenpark’s core values through interactions with staff and residents
Communicate with team members at all levels (maintenance, sales and leasing agents, field leadership team, home office staff, etc.) regularly to align company priorities and goals
Ensure the community complies with federal and state laws, as well as Fair Housing Standards
Resident Relations and Retention (25% of time)
Cultivate resident satisfaction within your community
Address resident issues with urgency and care
Execute successful touch points throughout the resident’s journey to ensure a happy resident base that will renew year over year
Maintain resident ledgers and generate monthly bills
Ensure all work orders are completed within 48 hours of receipt (25%)
Sales and Leasing (25% of time)
Lead community marketing efforts to attract potential residents
Maintain a healthy sales pipeline and hold the team accountable for maintaining pipeline conversion metrics
Maintain occupancy goals of rental homes and oversee the sale of on‑site homes
Net‑Operating Income (NOI) Management (10% of time)
Track and maintain a positive NOI for your community
Ensure successful expense management through close oversight of vendors, suppliers, and employees
Collections (5% of time)
Ensure all rent is billed accurately and collected on‑timeComplete all legal action and notices required in compliance with State and Fair Housing Standards
Curb Appeal (5% of time)
Ensure community equipment and amenities meet safety regulations
Provide a safe and beautiful place for residents to call home by ensuring resident’s homesites and common areas are kept to Havenpark’s standards
Provide input into community capital plans and ensure all capital projects are completed on time, within scope and budget, and according to Havenpark policies
Qualifications
Education: High school diploma or GED. Associate degree preferred but not required.
Experience: 3+ years of experience in multi‑family home property management. Manufactured home experience is a plus.
Physical Demands: Ability to spend long hours sitting while using office equipment, walk within the community, and lift materials and supplies from time to time.
Skills: Strong organizational skills and attention to detail, critical thinking, problem solving, excellent written and verbal communication.
Additional Requirements: Must pass a criminal background check, have a valid driver’s license, and a good driving record.
Benefits and Compensation We offer a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and infinite opportunities to learn, develop and sharpen their skills.
Total earnings are composed of:
$52,500 - $66,000 base salary
$4,500 quarterly bonus potential
$1,000 annual community certification potential
Equal Employment Opportunity Statement It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Marketing and Sales
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Base Pay Range $52,500.00/yr - $85,000.00/yr
About the Company Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 80+ communities and more than 25,000 homesites throughout the U.S. We are experiencing intentional and rapid growth by continuously acquiring communities.
At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. Our culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.
Job Overview As a Community Manager, you will maintain a best-in-class, customer‑centric culture while delivering an exceptional employee experience. Your responsibilities will include, but are not limited to, achieving operational excellence by managing net operating income, occupancy, collections, and home sales. Annual or semi‑annual travel may be required for this role.
Responsibilities
Team Management and Leadership (30% of time)
Cultivate employee satisfaction within your community
Ensure the community is meeting or exceeding monthly and quarterly goals related to NOI, occupancy, collections, and home sales
Consistently execute Havenpark’s standard operating procedures and policies to achieve full operational excellence
Demonstrate Havenpark’s core values through interactions with staff and residents
Communicate with team members at all levels (maintenance, sales and leasing agents, field leadership team, home office staff, etc.) regularly to align company priorities and goals
Ensure the community complies with federal and state laws, as well as Fair Housing Standards
Resident Relations and Retention (25% of time)
Cultivate resident satisfaction within your community
Address resident issues with urgency and care
Execute successful touch points throughout the resident’s journey to ensure a happy resident base that will renew year over year
Maintain resident ledgers and generate monthly bills
Ensure all work orders are completed within 48 hours of receipt (25%)
Sales and Leasing (25% of time)
Lead community marketing efforts to attract potential residents
Maintain a healthy sales pipeline and hold the team accountable for maintaining pipeline conversion metrics
Maintain occupancy goals of rental homes and oversee the sale of on‑site homes
Net‑Operating Income (NOI) Management (10% of time)
Track and maintain a positive NOI for your community
Ensure successful expense management through close oversight of vendors, suppliers, and employees
Collections (5% of time)
Ensure all rent is billed accurately and collected on‑timeComplete all legal action and notices required in compliance with State and Fair Housing Standards
Curb Appeal (5% of time)
Ensure community equipment and amenities meet safety regulations
Provide a safe and beautiful place for residents to call home by ensuring resident’s homesites and common areas are kept to Havenpark’s standards
Provide input into community capital plans and ensure all capital projects are completed on time, within scope and budget, and according to Havenpark policies
Qualifications
Education: High school diploma or GED. Associate degree preferred but not required.
Experience: 3+ years of experience in multi‑family home property management. Manufactured home experience is a plus.
Physical Demands: Ability to spend long hours sitting while using office equipment, walk within the community, and lift materials and supplies from time to time.
Skills: Strong organizational skills and attention to detail, critical thinking, problem solving, excellent written and verbal communication.
Additional Requirements: Must pass a criminal background check, have a valid driver’s license, and a good driving record.
Benefits and Compensation We offer a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and infinite opportunities to learn, develop and sharpen their skills.
Total earnings are composed of:
$52,500 - $66,000 base salary
$4,500 quarterly bonus potential
$1,000 annual community certification potential
Equal Employment Opportunity Statement It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Marketing and Sales
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