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ITCON Services

Contact Center Specialist — Customer Service & CRM Pro

ITCON Services, Baltimore, Maryland, United States, 21276

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A customer service-focused company in Baltimore, MD seeks a seasoned Customer Service Representative to manage a high volume of calls and resolve customer inquiries efficiently. The ideal candidate will have at least 1 year of experience in a call center, strong verbal communication skills, and proficiency in CRM systems. This role offers an opportunity to work in a fast-paced call center environment, ensuring customer satisfaction and assisting with various operational tasks as needed. #J-18808-Ljbffr