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Advocate Aurora Health

Referral Processing Specialist (Remote)

Advocate Aurora Health, Oak Brook, Illinois, United States, 60523

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Employer Industry: Healthcare Services

Why consider this job opportunity:

Salary range of $20.40 - $30.60 per hour

Opportunity for annual increases based on performance

Comprehensive benefits including medical, dental, vision, and paid time off

Employer-sponsored retirement plans with matching contributions

Flexible work hours and the option to work remotely

Commitment to career development and educational assistance programs

What to Expect (Job Responsibilities):

Support daily operations of the Customer Service Center

Accurately identify insurance coverage and verify reimbursement sources for referrals

Follow standardized workflows to achieve goals related to referral processing

Collaborate effectively with team members to ensure seamless referral processing

Maintain confidentiality and respond professionally to inquiries about Medicare, Medicaid, and Managed Care Services

What is Required (Qualifications):

High School diploma or equivalent

Minimum of 2 years of experience in a medical office setting

Previous call center experience is a plus

Knowledge of medical terminology and the healthcare industry

Familiarity with Medicare, Medicaid, and other third-party payers

How to Stand Out (Preferred Qualifications):

Strong interpersonal skills and ability to work in a team environment

Ability to prioritize tasks and work independently

Competence in Microsoft Office, including Word and Excel

Effective communication skills, both oral and written

High energy and self-starter mentality

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

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